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After aol main computer went down they told me to reoncifugre the router i dont know how to do this and as i dont have a home fone line i cnt ring them any help please?

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First thing to do is try to connect to the Internet without AOL then sign on to AOL using the broadband connection. When Internet Explorer is open, even without a connection, go to Tools>Internet Options>Connections and check the 'Never Dial a Connection', Click on Advanced and check the 'Automatically Detect Settings' check box. If you are not connecting to the Internet then turn off or unplug the power to the modem, turn it back on and wait 2 minutes. If you don't connect then do the same with the router power. If you still haven't connected using just Internet Explorer, NOT AOL, then talk to your router directly:) Do this by Start>Run>type http://192.168.1.1 (Linksys) or http://192.168.10.1 (Motorola). A logon screen appears. User Name is the manufacturer's name and 'admin' is the password. A web page or dashboard will appear. For a cable modem select DHCP. For DSL select PPPoE. Static addresses can also be entered if you know what they are but probably not. When you see ip addresses listed open Internet Explorer, Firefox, Opera, Chrome or whatever browser flavor you like EXCEPT AOL. Once connected to the Internet then go to AOL. More specifics on your broadband service and hardware makes will get you more specific help if you need. Happy surfing!

Posted on Oct 15, 2008

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hi,

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Terry

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1 Answer

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Your version may be different.

If you are not an outlook user or don't understand any of this please just post as much info as you can about what you know about your computor and I'll get back to you.

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