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GE Side by Side: GSS221BPCWW Cooling Problem

I have had the repair guy out three times, this week will be the fourth. It started out with the freezer not freezing and then the refrigerator not cooling evenly. First he vacuumed the back and thought it would be fine with proper air circulation, then he replaced the motherboard which was burnt out then inside the fridge side the component with the mechanical flap to open and close to let air in was replaced. As of today, the freezer is fine, the refrigerator is not cooling at all, barely tepid. The repair guy is due back this week, any suggestions before I poison someone with spoiled food. Thanks for your help in advance.

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4 Suggested Answers

mikedurland
  • 481 Answers

SOURCE: Maytag MSD2651HES fridge not cooling freezer works find

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Posted on Jul 06, 2008

docjohn174
  • 943 Answers

SOURCE: GE Monogram side by side freezer and refrigerator

HI thanks for your question. the problem could have been, a defrost timer, stuck on defrost. or a failing thermostat. keep a close eye on it, if it stops again. get in touch and we fix the problem. thanks

Posted on Oct 15, 2008

  • 50 Answers

SOURCE: freezer is cold, fridge is barely cold, even on

http://www.fixya.com/support/t2786742-freezer_freezing_great_fridge_not
check this for a possible fix

Posted on Aug 18, 2009

woodchuck789
  • 4059 Answers

SOURCE: Jenn Air JCD2389GTB side-by-side refrigerator freezing & cooling

Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

Posted on Jul 13, 2010

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