Question about Motorola Mobility H500 Headset

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Communication problem with the bluetooth

After pairing, i am able to make outgoing calls with the bluetooth. however, for incoming calls, I am unable to receive them using the bluetooth. can someone please advise? thank you.

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  • 286 Answers

I believe you need to tell your phone to use the headset. You may have paired it, but did you turn it "on" or make it active in your phone?

Posted on Nov 04, 2008

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6ya6ya
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Posted on Jan 02, 2017

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Make sure that you have got sufficient credit to enable you to make outgoing calls. You can still normally receive incoming calls with no credit but make any except to emergency numbers.

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Probably a Bluetooth compatibility problem. Just because they paired doesn't mean the drivers in both devices are currently compatible (one of them may have been updated without you knowing). You will have to dig deeper and determine what the current Bluetooth versions are on each and then check compatibility.

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From our research, you want to make sure that the headset is indeed turned off. You may need to re-pair the headset to the phone. Here is the link for the instructions on how to do it (pages 4, 5).

There's other helpful information on page 7. explorer_380_390_user_guide_us.pdf

Good luck from Headsets Direct - 800-914-7996.

Aug 17, 2011 | Plantronics Explorer 390 Bluetooth Headset

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I have a nokia C6 and i was using the nokia BH-108 bluetooth successfully until now. The problem now is that it works for music and everything else but during calls it doesnt work and the sound come out of...


Have you tried to make a call without using bluetooth device?if you can call normally on your handset then,your bluetooth seems to be the problem,as long as bluetooth is paired or connected,there should be no problem on your phone device when making incoming and outgoing call.

Try to test another bluethooth headset to see and conclude which is the problem.


Best Regards,

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My Plantronics Voyager Pro begin emitting a continual ringing when I pair to my Blackberry. I've tried deleting the headset and re-finding it and it still rings when connected. This issue first appeared...


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Earpiece not working after hooking it up with a bluetooth speaker


Go to Bluetooth settings and turn on Bluetooth.
The paired devices will be shown.
Delete paired device or unpair device .
This should solve the issue .

Since the mobile is paired with the Bluetooth speaker every time a call comes in the phone automatically connects to the Bluetooth speaker.

Switching off the Bluetooth speaker may also work.

Mar 28, 2017 | Motorola Mobility ROKR E8 Cellular Phone

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Hi,
Please make sure your outgoing and incoming calls are not barred.
go to settings
go to call settings
go to call barring
and check the status of your outgoing and incoming calls.
There is also a line 1 and line 2 facility. Make sure you are using Line 1

Hope the above is helpful.

Thanks,
Kanu

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