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When I try to scan no box appears so I can sent the info to a particular file. How do I fix it. I have a CanonMP460

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Remove the canon software, reboot your system then install it again

Posted on Oct 15, 2008

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Posted on Jan 02, 2017

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Word docs sent as email attachments are arriving in my inbox as png files - useless. How do I change this please


.PNG stands for "Portable Network Graphics". Sounds like the sender may have scanned the document, and sent the scanned document to you? Scans will come out as either .png, .jpg, or .pdf formats.

If the file is a .png, you won't be able to edit in MS Word.

Another thing to check - Make sure when you are working on a Word Document, you are saving it as a .doc file.

  • Open MS Word Document
  • Do your editing
  • Click on the "Fille" button, and then select "save as" option
  • In the window that appears, next to the "save as type" wording click on the down triangle to see different formats to save. Select ".doc"
Bottom line... tell whomever is sending the emails with attachments, to send you the MS Word file, not a scanned file.

Jul 26, 2014 | Dell Inspiron Computers & Internet

1 Answer

Will not scan documents to file


Check the custom settings of control center. Click on control center 2 to open the scanning software. Right click on the button you are trying to scan with and look at the settings. Notice boxes for the default location of the files when sent. You can also indicate whether the program asks where to save it before it scans the document.

Feb 28, 2011 | Brother Office Equipment & Supplies

1 Answer

My HP 5300 C scans the items but when I try to open them they look like colors are missing. This happens on both black and white items and color items. What I get are shades of purple?


For Precisionscan scanning software, delete HPCCOPY files and reinstall the scanning software.
  1. From the Windows Desktop, select Start , Find , and Files or Folders .
  2. Type HPCCOPY.* in the Named box and C: in the Look In box. Click Find Now .
  3. When the files appear, select all the HPCCOPY files; right-click and select Delete .
  4. Reinstall the HP scanning software.
  5. Shut down the computer, cycle power on the scanner and turn the computer back on. The error should no longer occur.
For Precisionscan pro scanning software, delete HPIPCOPY files and reinstall the scanning software.
  1. From the Windows Desktop, select Start , Find , and Files or Folders .
  2. Type HPIPCOPY.* in the Named box and C: in the Look In box. Click Find Now .
  3. When the files appear, select all the HPIPCOPY files; right-click and select Delete .
  4. Reinstall the HP scanning software.
  5. Shut down the computer, cycle power on the scanner and turn the computer back on. The error should no longer occur.

Feb 01, 2011 | HP ScanJet 5300C Flatbed Scanner

1 Answer

I saved word 2003 file in document folder two days before , but today when i opened "FILE CONVERSION" dialog box appear,,,,,now tell me how i open/recover these files


Unfortunately that dialogue box only appears when the document is damaged. We I need to know if you used any external drive before saving it because they are the greatest damagers of these files.

Secondly, make a complete scan (Virus scan) of your computer to avoid any virus blocking its usage.

Also, try to ensure that its the actual document you sent. It could be possible that you are opening a scrap file of the real file, i.e. one which was temporarily left while you were working on the document.

Inform me of any proceeds please.

Dec 01, 2010 | Microsoft Office Word 2003 for PC

1 Answer

Normally when my webroot is doing a scan it runs thru the files pretty fast and even if it comes to a large file it only stays there for a few seconds and then proceeds on. However, now it comes to a...


Does that happen with full system scan or only with other types of scans , If that happens with full system scan , that means that your spy sweeper needs to be uninstalled and restart the system and then install it again and restart your system . and try now to sweep . now ! rate please !

Jan 14, 2010 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

I seem to have a problem scanning on the KM C351. When scanning a multiple page document I recieve 1 .pdf file per page. This happens whether or not Seperate Scan is selected. Right now the scan are sent...


the file type is set to single page
1.press the scan button on the control panel
2.select scan setting.
3.select file type.
4.select multi page to have the entire scan to be sent as a single file.
if you are sending jpegs they can only be sent as single page files on this machine. only pdf's and tiffs can be sent as multi page files

Nov 13, 2009 | Konica Minolta bizhub C351 All-In-One...

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No picture in preview box


Here's what Epson tech support sent me about this problem:


Thank you for contacting the Epson Connection.

The error you are receiving may be from the twain driver but also the
Scanner itself. Please have your scanner checked with a technician. You
may
find the neares one by clicking on the link below.

http://www.epson.ca/cgi-bin/ceStore/support/SupportIndex.jsp?BV_UseBVCookie=yes


If you require further assistance with this particular issue, please
ensure
all of our previous correspondence is contained in your reply, so we
can
better track the history of this issue.

If you have a different issue, please submit another E-form via our
website
(http://www.epson.com), and we will respond in a timely manner. Thank
you
again for contacting Epson.


Patrick H
Epson Connection

Oct 06, 2007 | Epson Perfection 1670 Flatbed Scanner

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