Question about Motorola Mobility RAZR V3

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Frozen phone My cell (Razr v3) just froze up, and it is now impossible for me to access anything in my system. I have been checking it on and off all day, and there has been no improvement. It freezes immediately within a few seconds of being turned on (if and when it even makes it that far), and the battery trick (popping out the battery for various periods of time, both when the phone is open/on and closed/off) is proving totally useless. I have even tried other peoples' batteries, all to no avail. I called verizon, and all they had to suggest was that I purchase a new phone (thanks a lot, guys!). What could have caused this (overloaded system, maybe?), and what can be done to fix it? Is there any way to fix this without losing everything in my cell? God, is there even any way to fix this at all? Because I am getting no valid help from verizon. Please, please, please chime in if you have any suggestions...my whole life is on this phone!!!

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First of all try taking a back up of the phone .... then i wud recommend to visit a motorola service centre and ask for a software upgrade or flash ..... i think that should solve the problem ..... but that will delete all the data ... .ask the service centre if they cud backup for you ....

Posted on Oct 15, 2008

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1 Answer

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For Razr v3 Push button on back side to open batter compartments.

For RAZR XT912/XT910. Press and hold volume down and power button to force reboot.
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Try first removing the battery for ten minutes, and see if you can reset the phone.
See if you are still able to connect and do a software update on the phone.

If the phone is totally frozen you will need to flash the software inside the phone or to delete specific system entries.
This job is better done by a technician.
Go to a local repair shop and ask the fee to reinstall phone software onto your frozen Razr, usually it is not an expensive job.

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