As you plug the device into the computer, hold down the Play button. Leave it held until you see that it is installing new hardware (something like ROM initializing). If this doesn't work, you may need to add devmgr_show_nonpresent_devices=1 to your environment variables (search that variable to find how if you don't know) and then in the device manager go to view and show hidden. Make sure the device is not plugged in and then remove all references to it in the device manager (any grey USB MSD or HID is what I removed). Now plug in the device while holding in the play button. I had to reboot to complete this part. Now you should be able to load the firmware (this was required here, it will format the device so there will be no files on it, including the ones that it shipped with).
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Try a firmware recover. Download the firmware update from the RCA website and install the app. Start the updater and connect the player holding the PLAY button until it gets detected. This is a similar player with the recovery procedure explained:
The first time I tried to restore the firmware in my Pearl it would not recognize it. I had to follow all the troubleshooting instructions that popup when you run the software. Basically, try taking the battery out and waiting 10 seconds or so. Run the software and read all the instructions at the bottom of the popup window. then hold the play button, plug your player in, and keep holding that button until the software recognizes it. It works.
If device not recognized at all: Try removing the battery, insert Pearl WHILE SIMULTANEOUSLY PRESSING and HOLDING
the "PLAY" button. Windows Device Manager should see the device under
Interface Devices"as a "USB Human
Interface Device". Run the latest firmware update, it will see the HID
device and initialize it as a "Disk Drive", "_Generic MSC Recovery USB
Device". Once the firmware update is complete the Pearl should work
again. The trick was to remove the battery and hold down the "Play"
button while inserting to force recovery mode.
It depends sometimes some songs may be copyrighted and cannot be played on the Mp3............
But as u say ur able to play 67 songs............
Just format your Mp3 player......
Formatting the Mp3 Player:
Connect the Mp3 player to the Computer..........
Go to My Computer> Right click on the Removable Disk and click on Format and click on Start.....
Know reload all the songs back to the Mp3 player.....
when it says download updated version, ignore. Better yet don't use RCA software at all. Use your windows media player(version 10 or better). Click on file wanted to start media player. Then click on "now playing" and display item or all chapters if audio book is being played. Plug in RCA and drag item(s) to working area of Media Player. Hit sync. and finito!