Question about Canon imagePROGRAF W6400 InkJet Printer
Could be that the button for Sheet / Roll has been pressed. This is a popular error caused by the machine expecting a sheet when you are loading a roll. Make sure the light is located on the roll option rather than the sheet.
If this is the problem, you must first remove all media, then lower the covers and lower the media release lever before the printer will allow you to change between roll & sheet.
Posted on Dec 05, 2008
You have to tell the printer (Printers information panel) what paper/type, size, how long is roll exc. And when you print you have to choose exatly same type, size, in your PC or Mac... (Some software which helps you: Problems to find right paper type? 1. Download canon media confirquration tool software. It´s usefull to update paper types in your printer. 2. Garo Device Agent Manager is good too because you can change settings: Paper, Colour, Cutting, Maintenance exc. with it, because it´s obtain information regurlarly to printer and it tell you, if you have a wrong paper type and you can change it right away.)
But main thing (job) that you have to do is, put paper information direct to printer information panel, because your main problem is that printer have different information than your PC. It´s little bit tricky to put information direct to printer, but when you get the idea it is simple...Don´t forget put your printer "No, Online" (No green light on) I´m sorry, about my english, and i hope you get what i mean.
Posted on Nov 03, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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