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I changed the battery of my wireless keyboard and it has not worked since.

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  • compgeek09 May 11, 2010

    There should be a button on it that resets it to the control unit. Just press that and it should reconnect. Or are the new batteries dead or maybe in wrong possibly?

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Usually wireless keyboards have a synchronization button (commonly found on the bottom side, sometimes hidden under the risers), and another button on the receiver. You should have to press the button in the receiver and the keyboard's in that order.

Posted on Oct 15, 2008

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My wireless keyboard has stopped working so I cannot login, I have changed the batteries but it still will not work, can you please help?


It's a silly question to ask but have you made sure the batteries are in the correct way round, and also they are new and a matched pair, and is your mouse if it's wireless operated batteries okay.

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From the User Guide at... http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=4174137&

The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your

HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to

activate the preinstalled batteries, and then turn on the mouse (A).

You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.

To synchronize them:

Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and

away from interference from other devices.

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Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity

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I had the same problem with my keyboard and it turned out to be a manufactureing problem I just got another keyboard.

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1 Answer

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Try changing with a new set of batteries. also try to reset the connection of the wireless mouse and keyboard. you can locate a connect button on both the reciever and wireless keyboard. press both of them together and release them. this would reset the connection. try doing the same for reciever and wireless mouse connect buttons. this should work. also check for any possible alignment issues.

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I suppose you should reset the keyboard and mouse and maybe the access point itself. Try find small buttons on each devise and press them AT THE TIME. You may need somebody's help. Those buttos can by hidden under mouse and keyboard and should be on the top of the access point. This depend on the model, so please reffer to a manual.

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