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When you see light print it can be from a few things. This is basically a laser printer with a fax machine so the same problems exist in both. The most common cause by far is simply low toner. If you take out the toner cartidge and gentl shake it side to side then put it back in. Now try printing again. This should be much darker. This may only last a few dozen pages (but can go a quite a bit more if you are lucky) but it shows you that you need to get a new toner cartridge. The other causes can be a image setting in the fax. In the control panel it will show you a setting for how dark it will print. Normally it is in the middle of the range. The last common thing is a fusor wire. This normally shows up as a error first but it can slowly fail. The fusor is the heater that bonds the toner to the paper. If it doesn't get hot enough then not all the toner sticks and you get light printing.
Some of these machines will allow you to printe a grey scale test copy.
This will readjust the fax machine back to a nominal mode.
Not knowing how old or how long the machine has been serviced, background can be caused by dirty optics somewhere in the machine.
A remanufactured drum unit can cause this type of problem, (defective unit)
Competitive toner in the toner unit can cause poor copy quality.
Reinstall the old cartrige and see if the problem changes.
Not knowing if the machine has a seperate drum unit and developer housing, it would be hard to answer anything else.
Usually when it prints light on one side and normal on the other, it's either the drum (which you replaced) a dirty corona wire, or the toner is unevenly distributed in the cartridge. You can removed the toner cartridge and gently drop it from a distance of about 4-5 inches to dislodge any caked up toner. This is normal in a cartridge that has sat a while or if the fax machine is in a room with high humidity. Hope this answers your question and best of luck. Greg
remove the toner . look in on the left hand side where it goes you should see to half loops springs. these might be dirty or bent . this is what gives the toner the charge, if you want to clean them go ahead, if you want to bend them turn the power off first those are high voltage pins.
This could be a couple of different things. The first is that you are running out of ink or toner. Or you could have your toner save turned on.
You can conserve toner using this feature.
When you set Toner Save to On, print
appears lighter. The default setting is Off.
1 Press Menu/Set, 1, 6, 1.
2 Press ▲ or ▼ to select On (or Off).
3 Press Stop/Exit.
I just checked this out as I had the same problem. It seems that the machine is programmed to stop printing faxes when the Toner is "out". Even though the toner is not completely out. I was positive that the note on the screen was false since I could print out documents and copies (I am not using Samsung original Toner). But the fax will refuse to print.
I fixed this by changing the toner (again with a non-Samsung toner) and it is printing all the faxes in memory.
It is stupid that they haven't set up a menu item to force it to print all the faxes in memory but voila, that seems to be the fix.
I guess this is a way for them to control that we only use Samsung toner.
You may have your machine set to print in "toner save" mode. Check your machine settings by printing a list. Also, some generic toner cartridges have too much polymer in the mix and will print light copies. If you change back to OEM toner, you may have to change the drum too, as the extra polymer stays in the drum unit and weakens the mix.