Question about Compaq Presario 5000 PC Desktop

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Hello. I am experiencing a problem with my computer, I accidentally click on a pops-up and it ran a scan on my hard drive and shuts off. I restarted my computer but it keeps turning off.

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Hi Joed911, thanks for the tips. I've tried that soluctions and it hasn't help much at all. It keeps rebooting the system and back to the same error message. I don't even have the recovery disc for it. I am very frustrated and stayed til 2am to solve it. Do you think the antivirus that came with it might have crashed my hard drive? When I insert a cd to the drive it doesn't do anything. What else can I do? Thank you so much for your help and responding to my problem. Have a nice day.


Posted on Oct 15, 2008

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Is this Win XP?
Can you get into Safe Mode by hitting F8 as the unit starts up?
If you see the menu come up after you reboot and hit F* severl times, slect "Last Known configuration" The computer will reset itself to an earlier configuration.
If that does not work ,reboot while hitting F8 again, This time in the menu select safe mode with networking.
Once in Safe Mode, you can go to start > run> msconfig. then scroll down the list and see if anything suspicious is there, esp. if it has no text next to a box. Uncheck what may be suspicious.
Then update and run your anti-virus.
Let me know and I will help you further.

Posted on Oct 15, 2008

  • JDTec
    JDTec Oct 16, 2008


    If your PC keeps rebooting and the previouse solution did not help you, You need to borrow an XP cd and do the following:

    Boot the XP cd .

    When you boot with the Win XP install CD-ROM, it loads a minimal operating system, similar to DOS, but compatible with Win XP. At the first screen you select install Win XP (not Recovery Console) and at the next screen it will find that you already have Win XP and offer to attempt a repair. This repair should not touch your applications, it just reinstalls the Windows files. This is great because when it works you don't need to reinstall all your software.

    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

    Thanks, Joe


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Error lotus note

The problem you are experiencing could come from a number of sources. You could be having a version conflict with the OS or a recent update. You could be having a corruption of you Lotus software. You could be having interference from some other background software. Or you could be experiencing an impending failure of your hard drive or other system component. Here are some steps you can take:

1) Re-install Lotus. I generally like to uninstall the software first, then reinstall it, but sometimes just reinstalling does the trick.

2) Do a system restore (if possible) to before when the problem popped up. This insures that it is not a conflict with a recent update.

3) Do an EXTERNAL hard drive scan for viruses. EXTERNAL means pulling the hard drive out, attaching it to another system and using that system to scan for viruses. It is the only way to be 100% certain to catch ALL viruses. Then put the drive back and scan internally for spyware/malware.

4) Turn off all unneeded background programs. Run "msconfig" from a command prompt and turn everything off under the "startup" tab and all the non-Microsoft services under the "services" tab. Restart the system and test. NOTE: this will disable your antivirus and anti-spyware protection so generally stay off the Internet until you turn them back on at the end of the test.

5) Finally, if the problem is still there, do a hard drive scan. But first make sure you have backed up your data! (Just in case the system finds a lot wrong). To scan your drive: Go to "My Computer", right button click on the boot drive (usually the C drive). Select properties, Tools, Check now button. It will tell you that you have to do that when you reboot because you can't do it now. Let it do it when it reboots.

Well, that's the standard set of things we do here to troubleshoot bad software. Personally, I suspect the HD myself since the problem is intermittent. But the other steps may solve the problem without having to drag it into some repair shop.

Dec 06, 2013 | Microsoft Windows Server Standard 2003 for...

3 Answers

Photo recovery software

You can try GT Recovery for Windows!
GT Recovery for Windows is a professional data recovery for Android phone or tablet. It can restore deleted photos,videos,audios,documents from Android SD card and internal memory. Whenever you lost important pictures or deleted photos by accident, you can use it to scan and recover the images on your Android devices.
Here are the steps to recover deleted data on Samsung Galaxy S4.
With this way you can recover deleted data on any brands of Android device such as Samsung, HTC, Huawei, Sony, Motorola, Lenovo, LG, Sharp, etc.
Download link:

Nov 13, 2013 | Dell Computers & Internet

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How can i restet my gateway laptop back to the factory settings? ml6714 with windows vista.

Hi and welcome to FixYa!

To factory restore your gateway;

Shut down the computer,

Restart it,

As soon as you press the power button to start it,

Immediately start tapping the F10 key,

This will bring up an options menu,

choose repair your computer

choose system recovery,

It will do all the work from there.

Also, depending on your Gateway, you may have to use ALT F8

Another way to do this is

Click Start on your desktop.

All programs;


Gateway recovery management;

Click Restore;

A pop up will appear,

click yes and then start.

If you have your computer on password, it will prompt you to enter it.

When the computer restarts;

Click next two times when the Restore from factory default appears

Click OK

Click OK again in the box that appears and wait for the computer to restart.

This may take some time, but another box will appear it will say 'set up windows'

Click next (license and agreement will come up)

click next again

Enter user name (and pic if you want and wallpaper)

Click next

Click use recommended settings

Set your date and time

Select location in the next screen

click start to finish it.

Let the computer finish the rest for you and you are set!

If my solution helped you, please rate it! You do not have to be the original poster that asked the question, it only takes a second and doesn't cost anything! All opinions and ratings are welcomed!


Mar 28, 2011 | Gateway Televison & Video

2 Answers

Hello masters of FixYa. Today, I connected an

Not sure why this happened but I suggest you download and run c cleaner, it's safe and effective and assuming that your free space was overwritten with temp files you should be able to get it back.
On the c cleaner interface you will see a tab called 'System Restore' You can use this to clear all but the most recent restore point which should help free up space also.
I hope this helps.
Here's a link to a download page for ccleaner......

Mar 06, 2011 | Dell Computers & Internet

1 Answer

My Toshiba laptop is stuck in logging off mode. How can I fix this?

if you have a program running that is non responsive and try to shut down or restart, the computer will get stuck on the logging off screen. Often times if a computer takes a long time to do anything, it means you need to defrag your hard drive. Manually shut down the computer (you might have been pushing the Sleep button. If you can't figure it out, just unplug it and let the battery run down.) and when you restart it, go to the My Computer or Computer option, right click on your C drive, click on properties and a window should pop up. Click on the tab that says Tools and click on the Defragmentation option. The rest should be pretty self-explanatory. If nothing works. please try logging in as administrator in safe mode and doing a system restore.... please see Using Windows Vista System Restore :: the How-To Geek

Feb 28, 2011 | Toshiba Satellite Pro L300 Notebook

1 Answer

Computer froze i tried to shut down wouldnt then i tried system restore..started system restore then computer shut when i turn on only black screen appears. went in bios to boot said boot device...

try uninstalling a few unnecessary programs then click start run type cmd then type chkdsk/r/f this should schedule to happen on reboot which will scan for and attempt to recover bad sectors and automatically fix any corrupt files on your hard drive or
click startcontrol panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart
defragment your hard drive will speed up your computer
scroll to the bottom toolbar (bottom of screen) right click you can select task manager applications also processes you will see whats running on your computer you might have virus slowing your computer also select users you will see who is using your computer

one bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect your hard drive
Test the leads that attach to your ((hard drive from the motherboard)) or replace all the leads that attach to your hard drive including electrical extensions + IDE,SATA and the ones that attach from your ((motherboard to hard drive))
make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty even the electrical extensions or just replace them they are probably old and faulty a computer needs its connections to have an end so any faulty leads will end up with a computer error

hope this helps

Jan 20, 2011 | Computers & Internet

7 Answers

I have this Think Point (says its a Windows Program) security program that came from nowhere and it must be a trojan or virus of some type and I can't remove it. It executes on startup and begins to do a...

To resolve the think point virus you will need to hit Ctrl, Alt, and Del at the same time. Then go to the task manager on your screen. When the task manager opens up, click processes. Find the file that is named hotfix.exe and end it. After ending it click back on applications in the task manager and click new task. Type in explorer.exe and your start menu and icons should start to popup. Download Malware bytes from, run the malware full scan, and remove once complete. It will have you reboot the computer and your issue should be resolved.

Oct 18, 2010 | Compaq Computers & Internet

2 Answers

Computer running real slow and then shuts down

I am guessing from the "clicking" noise that the some sort of anti-virus app trying to scan the HDD and the HDD is virus-infected. If you do not have much stuff on the PC, do you think it is possible to reformat the HDD and re-install the OS? (this is obviously last resort - I am sure expert folks here will come up with better solutions)

Aug 28, 2008 | Compaq Presario X1000 Notebook

1 Answer

Presario 2200 won't boot up

your hard driver is broken or it can be your motherboard sata controller.

replace your hard drive and run a restore. you can get your restore cds from HP.
check if you have warranty left. then you can go to nearest hp reseller and get your motherboard or hard drive changed for free.

good luck

Aug 10, 2008 | HP Compaq Presario 2200 Notebook

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