Hi Joed911, thanks for the tips. I've tried that soluctions and it hasn't help much at all. It keeps rebooting the system and back to the same error message. I don't even have the recovery disc for it. I am very frustrated and stayed til 2am to solve it. Do you think the antivirus that came with it might have crashed my hard drive? When I insert a cd to the drive it doesn't do anything. What else can I do? Thank you so much for your help and responding to my problem. Have a nice day.
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Re: RESTORE THE SYSTEM
Is this Win XP?
Can you get into Safe Mode by hitting F8 as the unit starts up?
If you see the menu come up after you reboot and hit F* severl times, slect "Last Known configuration" The computer will reset itself to an earlier configuration.
If that does not work ,reboot while hitting F8 again, This time in the menu select safe mode with networking.
Once in Safe Mode, you can go to start > run> msconfig. then scroll down the list and see if anything suspicious is there, esp. if it has no text next to a box. Uncheck what may be suspicious.
Then update and run your anti-virus.
Let me know and I will help you further.
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The problem you are experiencing could come from a number of sources. You could be having a version conflict with the OS or a recent update. You could be having a corruption of you Lotus software. You could be having interference from some other background software. Or you could be experiencing an impending failure of your hard drive or other system component. Here are some steps you can take:
1) Re-install Lotus. I generally like to uninstall the software first, then reinstall it, but sometimes just reinstalling does the trick.
2) Do a system restore (if possible) to before when the problem popped up. This insures that it is not a conflict with a recent update.
3) Do an EXTERNAL hard drive scan for viruses. EXTERNAL means pulling the hard drive out, attaching it to another system and using that system to scan for viruses. It is the only way to be 100% certain to catch ALL viruses. Then put the drive back and scan internally for spyware/malware.
4) Turn off all unneeded background programs. Run "msconfig" from a command prompt and turn everything off under the "startup" tab and all the non-Microsoft services under the "services" tab. Restart the system and test. NOTE: this will disable your antivirus and anti-spyware protection so generally stay off the Internet until you turn them back on at the end of the test.
5) Finally, if the problem is still there, do a hard drive scan. But first make sure you have backed up your data! (Just in case the system finds a lot wrong). To scan your drive: Go to "My Computer", right button click on the boot drive (usually the C drive). Select properties, Tools, Check now button. It will tell you that you have to do that when you reboot because you can't do it now. Let it do it when it reboots.
Well, that's the standard set of things we do here to troubleshoot bad software. Personally, I suspect the HD myself since the problem is intermittent. But the other steps may solve the problem without having to drag it into some repair shop.
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Not sure why this happened but I suggest you download and run c cleaner, it's safe and effective and assuming that your free space was overwritten with temp files you should be able to get it back.
On the c cleaner interface you will see a tab called 'System Restore' You can use this to clear all but the most recent restore point which should help free up space also.
I hope this helps.
Here's a link to a download page for ccleaner...... http://www.filehippo.com/download_ccleaner
if you have a program running that is non responsive and try to shut down or restart, the computer will get stuck on the logging off screen.
Often times if a computer takes a long time to do anything, it means you need to defrag your hard drive. Manually shut down the computer (you might have been pushing the Sleep button. If you can't figure it out, just unplug it and let the battery run down.) and when you restart it, go to the My Computer or Computer option, right click on your C drive, click on properties and a window should pop up. Click on the tab that says Tools and click on the Defragmentation option. The rest should be pretty self-explanatory.If nothing works.
please try logging in as administrator in safe mode and doing a system restore.... please see Using Windows Vista System Restore :: the How-To Geek
try uninstalling a few unnecessary programs then click start run type cmd then type chkdsk/r/f this should schedule to happen on reboot which will scan for and attempt to recover bad sectors and automatically fix any corrupt files on your hard drive or click startcontrol panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart defragment your hard drive will speed up your computer scroll to the bottom toolbar (bottom of screen) right click you can select task manager applications also processes you will see whats running on your computer you might have virus slowing your computer also select users you will see who is using your computer one bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect your hard drive Test the leads that attach to your ((hard drive from the motherboard)) or replace all the leads that attach to your hard drive including electrical extensions + IDE,SATA and the ones that attach from your ((motherboard to hard drive)) make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty even the electrical extensions or just replace them they are probably old and faulty a computer needs its connections to have an end so any faulty leads will end up with a computer error hope this helps
To resolve the think point virus you will need to hit Ctrl, Alt, and Del at the same time. Then go to the task manager on your screen. When the task manager opens up, click processes. Find the file that is named hotfix.exe and end it. After ending it click back on applications in the task manager and click new task. Type in explorer.exe and your start menu and icons should start to popup. Download Malware bytes from download.com, run the malware full scan, and remove once complete. It will have you reboot the computer and your issue should be resolved. Thanks, Randall
I am guessing from the "clicking" noise that the some sort of anti-virus app trying to scan the HDD and the HDD is virus-infected. If you do not have much stuff on the PC, do you think it is possible to reformat the HDD and re-install the OS? (this is obviously last resort - I am sure expert folks here will come up with better solutions)
Hello your hard driver is broken or it can be your motherboard sata controller. sorry
replace your hard drive and run a restore. you can get your restore cds from HP. check if you have warranty left. then you can go to nearest hp reseller and get your motherboard or hard drive changed for free.