Question about Motorola Mobility RAZR V3

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How to contact service provider?

My motorola cellphone is not open line..actually i'm using smart sim card..and then last night i used to insert other sim card which is sun cellular sim....there's a message flashed on the screen" enter subsidy password"...i press 1234 but it doesn't work, i tried another passwosd again which is 2468 but still it doesnt work again...and because of that there's a message flashed on the screen again which is "SIM Locked! Contact Service Provider" i don't know how to contact service provider..will you please help me how to solve my problem......please please please please

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The subsidy lock is only given by your phone company provider therefore if you don't enter it correctly it locks the phone. This code is given by motorola only to the cell phone companies so if for example you have a tmobile sim you would call tmobile and tell them that your phone is asking for the subsidy lock code.

Posted on Oct 15, 2008

  • fernie
    fernie Oct 15, 2008

    I can suggest that if you have a friend with any of these companies they can call with your phone to obtain the code. There are also some programs on the internet that can help you get the code but they charge.

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