Question about Sony Ericsson W890i Cellular Phone

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W890i just keeps crashing and going into standby mose with red light on

Can anyone help, my W890i has suddenly started crashing and going into stadby mose with red light on the back, will not switch off I have to take out battery to restart it but it just does it again!

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  • Anonymous Oct 15, 2008

    w890i just keeps crashing and going into standby mose with red light on and when i take the batery out it dont work

  • Anonymous Oct 18, 2008

    I have the same problem and this is my 4 phone from orange they have all had diagnostic test done on them and Ihave been tolsd to go onto the ony Errisson website and Download the lastest info but it still keeps crashing and my signal with this phone is really bad.

  • FATBOYAL Oct 18, 2008

    I have the same probelm and it occurred on the 15th too. The camera mode suddenly now freezes and i have to switch off the phone to unfreeze it. I have downloaded the phone software again and it made no difference

  • Anonymous Nov 18, 2008

    Yep same happens on mine! An extra thing is that when someone rings I hear about 2 seconds like "Hi its...." and then it goes silent for 5 seconds, so you don't know who is calling! then it crashes with the red light. Means taking the battery out and restarting. I will try the message delete thing. Vodafone say to flash the memory so I might try that. Most gaming shops will do it for a tenner I hear.

  • derekjdc Nov 18, 2008

    I get the same problem along with 5 seconds of silence when someone calls, so you miss the start of the call! FRUSTRATING!! then it crashes with red light. Have to dismantle and restart.

  • kay6338 Nov 19, 2008

    Phone only 2 months old, already replaced a faulty battery , red light flashing phone completely dead. This was a replacement for a W890i that lased 5months before that crashed .

  • michael430 Dec 05, 2008

    The problems I have experienced on a regular basis are handset closing itself down for no apparent reason; missing the first few seconds of a call;

  • Anonymous Dec 14, 2008

    same as mine!!

  • Anonymous Dec 22, 2008

    Random switching itself off. Take battery out, turn on - just turns itself off again. Will do this about 5 times before it stays on....... But for how long? sometimes a few days, sometimes less than an hour.

  • Anonymous Jan 07, 2009

    My phone does the exact same thing esp when i am on the winterent or in the middle of a phone call. Sometimes i have to take the battery out and put it back in cause it won't switch back on!! Never getting an ericsson again!!!

  • charjepson1 Jan 09, 2009

    I have the same problem and my phone company wont give me a new phone when it clearly is a faulty phone...!!

  • holmes669 Jan 10, 2009

    hi can you please help, the red light keeps coming on, the phone keeps crashing plus now the screen has gone blank. there is sound. many thanks jason.

  • smallysmalls Jan 21, 2009

    me too me too... all of the above... and orange won't sort it!!!

  • MiszyCami Jan 29, 2009

    . mine does the same.

    and it has been in to be fixed 2 times for that now.

    and it wont always send my text messages :S

  • Anonymous Feb 20, 2009

    yea, i have the same stupid problem, i love the W890I i just hate it when it randomly freezes like this, it has done it before and fixed its self in under one hour, but know its been doing it for 2 weeks

  • emmylou0709 Feb 21, 2009

    My phone was absolutely fine this morning, put it on charge, went back to it at lunch time and it has completly switched itself off and now wont turn on at all...!!!

    From the sounds of it Sony Ericsson aren't going to do anything about it...? Great, Ive only had it 10months!

  • therioncr Mar 15, 2009

    Can anynbody solve this???

  • Anonymous Mar 21, 2009

    mine always turns its self of for no reason and that red light comes on at the back any1 no how to fix or get it repaired ?

  • waynster846 Mar 22, 2009

    Mine is regularly crashing too..less than a year old . .redlight come son and you have to take battery out and switch it on again

  • Anonymous Mar 30, 2009

    my w890i switched it self off after i put it on charge and it wont turn back on. is there any quick way of fixing this?

  • simi_666 Apr 08, 2009

    How i can book my phone numbers if it totally crashed? -.-



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I had the exact same problem. Solution is to update phone via sony ericsson support site. Ensure you have backed up your phone first as alll numbers and ms will be lost. I have had no problems since the update 10 days ago

Posted on Jan 27, 2009

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Do a factory reset and try again

Posted on Oct 15, 2008

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You could use sony ericsson update service but if the phone is not already unlocked and you want it unlocked it would mean you then cannot unlock it for free, the alternative is read this tutorial:

Posted on Apr 29, 2010

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1 Answer

Hard reset w890i

You can reset your Sony Ericsson W890i by following below instructions:
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1 Answer

My sony ericsson w890i keeps turning off with a red light on back side...any solution??

your battery is bad you need to go get a new one or its a software problem rather, instead of trying the funky stuffs you must visit the authorised service centre. So that there are probable chances that it gets allright.

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Do a Master Reset on the phone which may help. To do this make sure anything stored onto your phone is stored to the SIM or Memory Card; i.e. phone contacts./messages/pictures. Go to Settings and under General scroll down to ‘Master Reset’ then reset all. It should switch itself off and reboot within a few minutes. Give it couple of days before you start using it.

P.S: This is problem shared by many w890i so if ur phone is in warranty, it would be a good idea to call them up.

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press and hold the # key. or you may have your phone set on "light only" to fix this you will need to go into settings on the main menu(: hope it helps!

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Why does my phone w890i keep switching itself off with red light on back switched on

the problem is the phones software is corrupt, either read this tutorial

or use sony ericsson update service but i would recommend doing it yourself with a2 uploader as these can be unlocked for free but if you use SE update service it may make the software too new to unlock for free

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