Question about Philips GOGEAR SA6045 MP3 Player

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Won't charge!!!! 8GB Philips go gear SA5285 won't charge when pluged into my comp. n wont turn on.HELP! only had it for about a month.

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Make sure the hold/lock switch is not engaged - see manual for details. Probably needs to be replaced - that is a sure sign of a hardware issue, and it is not something that can just be repaired. but, just to be safe, try this:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Jan 01, 2009

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Hi. I have a Philips SA5285 8GB mp3 player 3 months. Yesterday, whilst i was charging it via laptop, I unplugged it and switched it on to listen. When it turned on its said (Wait For USB Connection?) So...


You can reset your player by gently inserting a pen tip or other sharp object into the RESET hole on the side of your player. After pressing the reset button, power on the player. If the player is still unresponsive, charge your player for a minimum of 30 minutes before reattempting a hard reset and then power on the player. NOTE: If a removable battery is used for your player, just remove the battery from the compartment and then insert it again.
Step 2. Upgrade the player
If the resetting does not work, connect your player to the PC and perform Upgrade function by using Device Manager. To download the Device Manager, you can visit Software & drivers section at >> www.p4c.philips.com > Here is a manual >>

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I had this same problem. I had put GoGear Opus software on my SA52xx player. When I uninstalled the Opus software and resinstalled the SA52x, the problem went away.

HTH

- Tim.

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1 Answer

Iv tried to reset it while hooked to the computer but same thing


if its detected as a removable drive,format it...
if its not,try connecting to pc while holding the "volume -" button...
if its still not detected in philips device manager,i'm sorry!

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ieght i dont realy no muchbout this mp3 thnag but i do no if ur files r saying there unsupported then just were ever u downloed then from there flies r not supppoted by ur mp3 device so try googling some thing and judt try to look for a conversion program to support ur unsuported files

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try chargeing it on the come puter if that doesn't work the return it the place u got it from and get a new one

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Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up.

-Tha Mp3 Doctor

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1 Answer

It won't turn on! Please help asap!


It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Nov 09, 2008 | Philips GoGear SA5285/37 Digital Media...

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