Question about Garmin eTrex GPS Receiver

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Won't acquire.... I live in Sitka Alaska. I have a refurbished unit I just bought from REI. I turn it on but it will not complete acquiring the satelites. Also the date and time is wrong and I cannot determine how to change it. It's set to Alaska. Thanks.

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I have the same exact problem. i had a new one and wore out the joy stick. i sent it in for repair and a hundred bucks later i got a reman. it says the date is 2025. but i did not care about that till now its usless it cant find were it is. im gonna call garmin and complain. i know it wont do any good but i will feel better. i found brand new ones on the internet for 60 bucks more than garmins reman ones.

Posted on Oct 20, 2008

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I have a garmin 260 and lately when I turn it on it takes a very long time to acquire satelites.


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  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
*Note: Some units may not be compatible with an external antenna. Please check the Products tab on the external antenna's page to see if your unit is listed.

Jan 16, 2010 | Garmin nuvi 260W GPS Receiver

1 Answer

Slow on picking up satelite on nuvi 260w


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  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
*Note: Some units may not be compatible with an external antenna. Please check the Products tab on the external antenna's page to see if your unit is listed.
Good Luck. Did this help?

Dec 03, 2009 | Garmin nuvi 205W GPS Receiver

1 Answer

While driving Garmin Nuvi 250 constantly loses satellite signal. The screen says that it is aquiring a signal. It is also constantly refiguring the route.


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  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Nov 12, 2009 | Garmin nuvi 250 GPS Receiver

1 Answer

Nuvi350 doesn't locate any satillites. What can I do?


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  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Jul 11, 2009 | Garmin nuvi 260W GPS Receiver

1 Answer

Brought my NUVI from NY to San Francisco and it doesn't locate any satillites. What can I do?


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  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
Good Luck

Jul 07, 2009 | Garmin nuvi 260W GPS Receiver

1 Answer

Garmin 260w won't acquire satellites


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Jan 30, 2009 | Garmin nuvi 260W GPS Receiver

1 Answer

Hello i have the garmin 250 i had brought it on the water a few weeks ago and as soon as i got of the water it has a question mark and says aquiring satatiles but never picks up a signal and doesnt work...


Question: Why won't my unit acquire satellites?
--> Answer: There are a several different factors that can cause a GPS unit to not acquire satellites:
  • If your unit is indoors, it may not acquire satellites.
  • If your unit is trying to acquire satellites for the first time, it is normal for it to take a while to establish its initial position.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take longer than normal to acquire.
  • If your unit has traveled a long distance while turned off or not tracking your travel, it may take a longer period of time to acquire.
  • If your unit has not been used for an extended period of time, it may take a longer period of time to acquire.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, you may need an external antenna.
If your unit is not acquiring satellites, it is recommended that you place the unit in a stationary position where it has a clear view of the sky. In some cases it may be necessary to take the unit outside of your vehicle as certain vehicles inhibit the unit from acquiring satellites. As the unit receives signal from the satellites, it will begin to lock on to them individually until it has acquired enough information to establish your position.

If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software. You can do this using our WebUpdater program which can be found at the following link:

http://www.garmin.com/products/webupdater/howtoinstall.jsp

Sep 25, 2008 | GPS Devices

1 Answer

C340


First, be sure you are outside, in the open when making this diagnosis. Some cars have metallic defrosting layers, which blocks the GPS signal. If, when outside in clear view, you still have problems, try this...

Have you tried a hardware RESET? The button is hidden behind the front panel, which snaps off by a fingernail slot located directly under the GARMIN logo on the front panel.

* Use caution removing and reinstalling the front panel... it's somewhat fragile... wiggle it a little to get it off.

Press where it says "Press to Reset", hold for a second or two. Charge the unit with the car cord or USB cable, then try to turn it on again.

Once you can get the unit to (hopefully) turn ON, you should run all updates (there may be several!) using Garmin's Webupdater. (Connect to computer with USB cable first.)

Hope this helps!!

Jun 18, 2008 | Garmin StreetPilot c340 GPS Receiver

1 Answer

Acquiring satellite


I had the same problem with my brand new nuvi 200w. I called Garmin support and they were able to help me. I live on Long Island and evidently when I first turned on the unit I had selected the "Atlantic" time zone rather than "Eastern." The support tech had me reboot the unit by turning it off, holding my thumb onto the lower right hand corner of the screen and turning the unit back on. It does prompt you that you will lose your previous settings. When I reset it and selected the proper time zone its worked like a charm.

Dec 31, 2007 | Garmin StreetPilot c340 GPS Receiver

2 Answers

Garmin nuvi 250W


try pushing the reset button on the back of the unit and then it should restart and acquire the satellites

Dec 26, 2007 | Garmin nuvi 350 GPS Receiver

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