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Most fridges have a cooling vent above or on the side of the top shelf. This is where most of the cold air comes from, so keeping food away from here may preventfreezing. ... Some side-by-side refrigerators (particularly older models) feature a vent that funnels cold air from the freezer into the fridge.4 Aug 2015
refrigerators only have one cooling system and that is for the freezer. The fridge part is cooled by sending a portion of the air from the freezer to the fridge. your fridge thermostat controls a fan that turns on and off as needed. first step is to make sure this is working, and not stuck on. turn your fridge to a somewhat warm no and open the door for a few minutes to allow the cold air out then check and see see if it gets very cold again within say an hour. if it does your fan is always on and you need to repair it. if that is working then you have to play with both freezer and fridge settings. best thing is to get a cheap thermometer and check your freezer temp. it should be around 0 to -5f if it is colder than that frigid air blowing into your fridge too cool the whole area will freeze anything close to the vent. once you have your freezer set then start adjusting your fridge. personally I have mine set at 34f knowing that some things on the top shelf will freeze. but I like my cola's COLD. so I put things like butter that are harder to freeze at that level. but if you don't want anything to freeze then a temp of 37 -39f is correct for your fridge. so it comes down to freezer temp, the amount of time the fan is on, and proximity to the vent. good luck
I've actually ran inti this problem alot. its just a design flaw. the objects that are freezing are close to the direct flow of cold air coming from the freezer into the fresh food compartment.
adjusting the temperature will result in the same condition. The only thing you can do is rearrange products closest to the air duct. You may even gave to rearrange the shelves. Just ran into this same problem yesterday when i was dispatched to a customers home. Its just a stupid flaw in the design of the fridge.
There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.
there is a air damper that lets the air in frome the freezer side,, it should be in the back top left corner on the fridge side turn the controls to off and listen you should hear a faint sound like a flap closing,, if not it is either stuck wide open, or the little motor has went out,,,( for a temp fix you can tape some of the opening off until you get the parts replaced
you gotta send model number,there are different things that can cause this,if the freezer is on top,the cold air from the freezer gets blown into the fridge in the center of the top shelf so if any food is near this it will freeze if the air isn't monitored, check the settings first,it could be set to high, there's a cold control or thermostat that monitors how much air comes into the fridge and when it reaches a certain temp it shuts off but it sounds like your having a problem with it,also on some fridges they have a damper that can mess up,there's a door on it that doesn't close and the cold air just keeps coming into the fridge and things start freezing up