Question about GE WBSR3140DW Top Load Washer

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Agitator / spin cycle not working

You can spin freely by hand, could there be a broken belt or something?

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  • Anonymous Oct 15, 2008

    agitator not spinning

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HIthanks for your question. yes the belt could be broken. remove the front panel, use a puddy knife at each corner about 2 inches from the corner, shove the knife inbetween the top & front. push in. remove panel. belt is in the centre. thanks

Posted on Oct 15, 2008

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Why did the agitator stop?


Bryan,
Most of the time, when a brush stops, you either have a broken belt or there is something wrong with the brush. If the brush spins very freely when you try spinning it by hand, you have a broken belt.

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Is this a machine withwith an agitator & a fixed drum? If this is the case I would think that the drive belt has stretched or broken.

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Replace this agitator coupling part number WH49X10042 make sure the inside of the agitator is not stripped.

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Drum wont turn but the moter does


Hello Deanna - This particular issue could be caused by a variety of reasons. I would suggest trying the following steps:

1) Verify a circuit breaker isn't tripped

2) Advance the timer control dial slowly 360 degrees-

If the washer starts spinning, then that means the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this.

If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, replace it. If it is loose, then tighten it by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt.
Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.

3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.

4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem.

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Agitator won't spin and water won't drain during spin cycle


Hi
Try these things first.
1) Verify a circuit breaker isn't tripped
2) Advance the timer control dial slowly 360 degrees-
If the washer starts spinning, then we know the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this.
If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, replace it. If it is loose, then tighten it by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt. Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.
3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.
4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem. Go here. If the motor isn't spinning, then go here for washer motor troubleshooting.
If none of these tips resolve the problem, then there's probably a more serious problem with either the motor, the transmission or the agitator itself. If this is is the case, call in a pro.
Thanks for using Fixya.

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Whirlpool mach. is humming when u turn on but agitator won't move


Hello friend,
The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.
In case of the agitator not moving check the following:
Motor coupler
Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.
Belts
Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer.

Check the above, It seems that your washer needs a repair and would not be possible to do it yourself. So yau will have to call a technician.

Do feel free to get back to us in case of any other assistance if problem is not solved or if you have any other query.

Thanks

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Likely a broken dog itself was making the noise. They should all be replaced.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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Everything is working except the spin cycle


Sounds like the spin coil/brake solenoid is burnt out or broken. This is a coil situated on the motor plate under the machine with a lever attatched to it. When the machine goes into spin cycle, this solenoid pulls the brake away from the outer drum to allow the drum and agitator to spin together. The shaft that goes into this coil should move in and out freely. If tight, replace spin coil/brake solenoid.

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