Paper jam open cover A and remove paper error

LED Blinking in Orange/Green:

2 times: No paper. (ASF) [1000]; Set the paper in the ASF, and press the Resume/Cancel button.No CD-R tray. [1001]*1; Set the CD-R tray, and press the Resume/Cancel button.
No paper in the cassette. [1003]; Set the paper in the cassette, and press the Resume/Cancel button.

3 times: Paper jam. [1300]; Remove the jammed paper, and press the Resume/Cancel button.
Paper jam in the under guide. [1304]
Paper jam in the rear guide.[1303]
Front door closed. [1250]; Open the paper output tray.

4 times: No ink.[1601 / 1611 / 1612 / 1613]; Replace the empty ink tank(s), or press the Resume/Cancel button. Pressing the Resume/Cancelbutton will exit the error without ink tank replacement, however, ink may run out during printing.

5 times: The print head is not installed [1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 /1405]. Install the print head properly, and close the access cover. Or, with the print head installed, turn the printer off and on.

6 times: Inner cover open. [1841]*2; Close the inner cover, and press the Resume/Cancel button.
Inner cover open (during printing on paper). [1846]*2; Close the inner cover, and press the Resume/Cancel button.
CD-R tray guide closed (during CD-R printing).[1850 / 1855]*1; Open the CD-R tray guide, set the
CD-R tray properly, and press the Resume/Cancel button.
CD-R tray guide open (during printing to paper). [1851 /1856]*1; Close the CD-R tray guide, and press the Resume/Cancel button.

7 times:No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the tray, set the tray in the tray guide, and press the Resume/Cancel button.

8 times: Warning: The waste ink absorber becomes almost full (approx. 95% of the maximum capacity). [1700]; Pressing the Resume/Cancel button will exit the error, and enable printing. The service call error, indicating the waste ink absorber is full, is likely to occur soon.
In repair servicing, replace the bottom case unit (QM2-1249), or the ink absorbers (QC1-4222 / 4223 / 4224 / 4263 / 4264 / 4864).

9 times: The connected digital camera or digital video camera does not support Camera Direct Printing. [2001]; After removing the cable between the camera and the printer, press the Resume/Cancel button, and
re-connect the cable.

10 times: Automatic duplex printing cannot be performed (paper size not supported). [1310]; Press the Resume/Cancel button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page.

11 times: Failed in automatic print head alignment. [2500]; Press the Resume/Cancel button, and after confirming the following, perform print head alignment again: - Set an appropriate type and size of paper (plain paper, A4 or letter). - Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing). - Protect the paper output slot from exposure to excessive light.
Access cover open. [1200]; Close the access cover.



LED Blinking in Orange and Green Alternately, or Lit in Orange:

2 times: Carriage error [5100]
3 times: Paper feed error [6000]
4 times: Purge unit error [5C00]
5 times: ASF (cam) sensor error [5700]
6 times: Internal temperature error [5400]
7 times: Waste ink absorber full [5B00]
8 times: Print head temperature rise error [5200]
9 times: EEPROM error [6800]
11 times: Carriage lift mechanism error [5110]
12 times: AP position error [6A00]
13 times: Paper feed position error [6B00]
14 times: Paper feed cam sensor error [6B10]
15 times: USB Host VBUS overcurrent [9000]
16 times: Valve sensor error [6C00]
17 times: Motor driver error [6D00]
20 times: Other hardware error [6500]
Continuous alternate blinking: rom error

LED Blinking in Orange:

2 times: No paper. (ASF) [1000]; Set the paper in the ASF, and press the Resume/Cancel button.No CD-R tray. [1001]*1; Set the CD-R tray, and press the Resume/Cancel button.
No paper in the cassette. [1003]; Set the paper in the cassette, and press the Resume/Cancel button.

3 times: Paper jam. [1300]; Remove the jammed paper, and press the Resume/Cancel button.
Paper jam in the under guide. [1304]
Paper jam in the rear guide.[1303]
Front door closed. [1250]; Open the paper output tray.

4 times: No ink.[1601 / 1611 / 1612 / 1613]; Replace the empty ink tank(s), or press the Resume/Cancel button. Pressing the Resume/Cancelbutton will exit the error without ink tank replacement, however, ink may run out during printing.

5 times: The print head is not installed [1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 /1405]. Install the print head properly, and close the access cover. Or, with the print head installed, turn the printer off and on.

6 times: Inner cover open. [1841]*2; Close the inner cover, and press the Resume/Cancel button.
Inner cover open (during printing on paper). [1846]*2; Close the inner cover, and press the Resume/Cancel button.
CD-R tray guide closed (during CD-R printing).[1850 / 1855]*1; Open the CD-R tray guide, set the
CD-R tray properly, and press the Resume/Cancel button.
CD-R tray guide open (during printing to paper). [1851 /1856]*1; Close the CD-R tray guide, and press the Resume/Cancel button.

7 times:No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the tray, set the tray in the tray guide, and press the Resume/Cancel button.

8 times: Warning: The waste ink absorber becomes almost full (approx. 95% of the maximum capacity). [1700]; Pressing the Resume/Cancel button will exit the error, and enable printing. The service call error, indicating the waste ink absorber is full, is likely to occur soon.
In repair servicing, replace the bottom case unit (QM2-1249), or the ink absorbers (QC1-4222 / 4223 / 4224 / 4263 / 4264 / 4864).

9 times: The connected digital camera or digital video camera does not support Camera Direct Printing. [2001]; After removing the cable between the camera and the printer, press the Resume/Cancel button, and
re-connect the cable.

10 times: Automatic duplex printing cannot be performed (paper size not supported). [1310]; Press the Resume/Cancel button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page.

11 times: Failed in automatic print head alignment. [2500]; Press the Resume/Cancel button, and after confirming the following, perform print head alignment again: - Set an appropriate type and size of paper (plain paper, A4 or letter). - Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing). - Protect the paper output slot from exposure to excessive light.
Access cover open. [1200]; Close the access cover.



LED Blinking in Orange and Green Alternately, or Lit in Orange:

2 times: Carriage error [5100]
3 times: Paper feed error [6000]
4 times: Purge unit error [5C00]
5 times: ASF (cam) sensor error [5700]
6 times: Internal temperature error [5400]
7 times: Waste ink absorber full [5B00]
8 times: Print head temperature rise error [5200]
9 times: EEPROM error [6800]
11 times: Carriage lift mechanism error [5110]
12 times: AP position error [6A00]
13 times: Paper feed position error [6B00]
14 times: Paper feed cam sensor error [6B10]
15 times: USB Host VBUS overcurrent [9000]
16 times: Valve sensor error [6C00]
17 times: Motor driver error [6D00]
20 times: Other hardware error [6500]
Continuous alternate blinking: rom error

1Open the upper-front cover and remove the toner cartridge.2
Look into the printer. Remove any jammed sheets of paper that you find there.

• If the print job only consisted of this one page, reinstall the toner cartridge and close the front cover. Press the button to clear the error, and then try printing again.
  
  
• If the print job consisted of more than one page, confirm the entire paper path is clear before printing again. Do the following:

1. Remove the top paper tray ('Tray 1').
   
2. Remove any jammed or partially-fed sheets of paper you find here, then reinstall the tray.
   
3. Go around to the back of the machine and open the upper-rear cover. Remove any jammed sheets of paper you find, then close the cover.
   
4. Once you have confirmed that the entire paper path is clear, reinstall the toner cartridge and close the front cover.
   
5. Press the button to clear the error, and then try printing again.

• If you cannot locate any jammed paper under the toner cartridge, then check the rest of the printer for any jammed paper. Do the following:
  
  
  
  • Remove the top paper tray ('Tray 1') and look for any jammed or partially-fed sheets of paper.
    
  • If you do not find any jammed pages there, reinstall the tray and go around to the back of the machine. Open the upper-rear cover and look there.
    
  • If the entire paper path appears to be clear, close the rear cover and power off the printer. Reinstall the toner cartridge and close the front cover. Power the printer back on. If a 200 error continues on power up, a sensor in the printer may be malfunctioning. This will require a service call to correct the issue. Please contact Lexmark Technical Support for additional information (see Contacting Lexmark Technical Supportbelow for details).

What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.

How to clear Paper Jam

?· Press Continue button twice quickly to see the secondary error code.

To get the secondary error codes

?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

?· Press and release Continue button twice quickly to display the secondary error code light sequence.

Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.

To clear a paper jam:

1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:

1. Pull the paper tray out of the machine.

1. Pull out the jammed paper to remove it.

1. Reload the paper in the paper tray.
   
   
2. Reinstall the paper tray.
   
   
   

Paper is jammed inside the machine:

1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.

1. Re-insert the jam clear cover.
   
   
2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.
   
   
3. Remove the jammed paper.
   
   
   

   
   
   

4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.
   
   

   
   
   
   

5. Gently move the print head to the center.
   
   
   

   
   
   Note Be careful to not force the print head to move.
   If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".
   
   
   
   

6. Examine under the print head. If anything is found, remove it.
   
   

   
   
   Note Use a flashlight if necessary to check thoroughly.
   
   
   
   
   
   

7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.
   
   
   
   
   

   
   
   
   

8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

The error means you have a paper jam or one of the sensors is incorrectly reading a paper jam. Unplug the unit and check all areas for a jam. Remove the back Jam Clear Cover and check inside there. Remove the Paper Tray and check that area and check if the PE actuator is in place behind the paper tray. Lift the scanner flatbed unit and check inside the print carriage area. Look for scraps of paper at the sides of the platen. These scraps that may be soaked with ink and difficult to see. You may need to move the print head to see both sides.

If the PE actuator is missing, contact Brother for a replacement. Put in the replacement if needed.

Close the scanner unit, replace the clear jam cover (put it on correctly) and replace the paper tray. Plug in and turn on the printer and see if the message clears. If it doesn't clear, access the Ink or Ink Management menu (either directly by a single key or through the menus). Do a test print for Print Quality (Color). If the quality is good, press 1, the up arrow or + key to select Yes. Then press the Stop/Exit button. If the print quality is poor, clean the print head.

If the jam message occurs again, check for more scraps of paper inside the unit as above. Make sure your paper meets the specifications for the printer and isn't getting excessively humid. (Paper will pick up moisture from the atmosphere so keep only the needed amount in open reams or the paper tray.) Fan the paper in the tray and then return it to the paper tray. Make sure the paper is flat in the tray and that the guides are just touching the edge of the paper.

If it still doesn't clear, the unit needs service.

I hope this helps.

Cindy Wells

pleas try to use a plower to clean the paper way from paper tray to toner .

Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

if you are gettiing a 201 error without any paper in the printer you will need change the main motor drive if it fails to initialize this is the error that will show up and there is no other way to reset it

When a paper jam occurs, the printer will stop printing and the Continue (1) and Paper Jam (2) lights on the operator panel will come on. See the illustration below.
When you experience a paper jam, it is recommended that you check and clear the entire paper path. To clear a paper jam, do the following:

1. If you are feeding paper from a paper tray, first remove the tray. Look for and remove any jammed or damaged paper you find.
   
   
   
2. Open the front cover and remove the print cartridge assembly.
   
   IMPORTANT! Do not leave the print cartridge assembly exposed to direct light, especially sunlight, for an extended period of time. Extended exposure to light will damage the green photoconductor roller and cause print quality problems.
   
   
   
3. Remove any paper you find jammed in the area behind the print cartridge assembly.
   
   
   
4. Also lift the flap at the front of the printer and remove any paper you find jammed beneath the flap.
   
   
   
5. Open the rear exit door/cover of the printer and remove any jammed paper you find there.
   
   
   
6. Once you have confirmed that the entire paper path is clear, reinstall the print cartridge assembly. Close all the printer covers/doors. Reinstall any paper trays you removed.
   
7. Press the Continue button to resume printing. NOTE: The printer should reprint the page(s) that caused the paper jam.
   
8. If the paper continues to jam, press the Continue button twice quickly while the Continue and Paper Jam lights are on. This will cause the operator panel to display the secondary error paper jam light sequence. The secondary error code will tell you where the printer thinks the problem has arisen. For more information, see the 'Secondary Error Codes' section on page 69 of the User's Guide.