Question about Lexmark X6180 Printer

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Error on :Lexmark x6180

The error says:
Alignment problem. Remove tape from cartridge

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  • DoneWLexmark Dec 02, 2008

    My Lexmark x6180 has not been printing well despite multiple cleanings of the cartridges. Since they were 25% full of ink, I decided to install fresh cartrigdes. Both installed fine, but the color did not print at all. I removed it and gently ran it across damp paper towel to verify it has color ink. I put the color back in, and printed the alignment page. Again, no color is coming from the new (and working) color cartridge. Plus, I'm getting an error message saying that I need to remove the tape. There is no tape to remove....it was removed when I installe dit. The error message goes away when I power off/on, but the new color cartridge is still not printing. Lexmark's website no longer supports this printer, so I've been left hanging.

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I found the solution to my problem: This error was occurring after installing a new non-Lexmark cartridge. When I put the old Lexmark cartridge in, the problem ceased. I returned the non-Lexmark cartridge and the store mentioned that the metal strips sometimes fail on off-brand cartridges. I am now using a Lexmark Cartridge AND re-installed the software that came with the printer, and it seems to be working. Also, I previously had another printer marked as the "default" printer. I marked the Lexmark as the default printer when I'm using it, and it seems to solve a lot of issues with the print driver.

Posted on Dec 03, 2008

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Did you remove the tape that is on the cartridge. look at the area touch the paper path, see if there is orange or red tape on the cartidge. pull it out and insert the cartridge again. it should work



if the answer solve your porblem. please rate the answer.
thank you

Posted on Oct 14, 2008

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1 Answer

Brand new ink cartridge for Lexmark X3650. Error message to remove tape from cartridge. Tape has been removed. Print alignment prints in only black and same thing on cleaning process.


You can try to manually wipe the cartridge nozzles with a moistened soft cloth to clean it from dirts and clogs. You can also clean the nozzles using the Lexmark software on your computer. If you're using Windows, go to Programs/All Programs > Lexmark 3600-4600 Series folder > From the printer folder, click Maintenance > Clean Cartridges > Print. A page prints, forcing ink through the print cartridge nozzles to clean them.

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My printer error message indicates- Alignment problem.(1) Remove tape from cartridges.(2) Check Paper.(3) Press Ok to retry. I do not see it being easy to remove tape from cartridge,but my allignment paper...


Make sure you are using the correct cartridges for your model. Try to remove both the cartridges. Close the cover. Unplug and replug the printer into the power outlet to reset itself. When the printer turns on, reinsert the cartridges when prompted. Close the cover and check for any error. If none, try to print again.

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Hi. The cartridges may not be seated properly or just needs cleaning. Remove the cartridges from the printer. Close the cover. Grab a damp paper towel and place it on the table. Set the cartridge on it with the nozzles facing down. Draw about 2-3 lines in one direction to wipe clean the nozzles. Do the same to the other cartridge. Unplug the printer from the power source for about 10-15 seconds before you plug it back in. When the printer's ready, reload the cartridges. Let it print the alignment page. Hope this fixes the problem.

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Color cartridge stopped working.


Try cleaning the contacts on both the ink cartridge and the carriage with a cotton swab dipped in alcohol. If that does not work, the nozzles on the color ink cartridge may be clogged with dry ink.

There is a nozzle cleaning utility in the Lexmark Solutions Center. Use that to clean the nozzles of your ink cartridges. The Lexmark Solutions Center is installed on your computer. You can find it in the Windows Start Menu under "All Programs" in a folder marked "Lexmark".

If your printer has been sitting without use for more than a few weeks, the nozzles may be too clogged with dry ink to clean by conventional means.

It nothing works, replace the color ink cartridge.

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hi alyciaadamo;
im not sure but i think uninstalling and reinstalling will not get the printer set back to default settings. can you navigate through the menu even if you see the error? press the cancel or something? if you can,look for reset factory settings.

also try to remove all the ink cartridge, and power cable from the printer, wait for 30mins and try it back.

I just want to know if your using genuine lexmark ink for you printer. :)

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you can check the old cartridge for reference

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I have the same problem as posted by tahoeowner. The printer indicates that I have an alignment issue and tells me to remove any tape from the cartridge. There is no tape on either cartridge, nor will the printer work with any other cartridges. I'm getting tired of wasting paper and ink with all the printer's "retry" messages.

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2 Answers

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Remover Black and color cartridges. Place small paper towel to protect ink outlet on bottom of printer. Use WD-40 spray on copper surfaces,both sides(Blk& Color). Dry surfaces with paper towel. remove small towel placed in bottom . Reinstall both cartridges. This cleared my 1102 error. Die Rote Baron!

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