Question about HP PSC 2210 All-In-One InkJet Printer

1 Answer

Fax i have charter communications for my internet, phone service and my cable. I can't get my fax machine to work. I even had the company to check and they say its okay. what am I doing wrong?

Posted by on

  • LorenB Oct 30, 2008

    I have the same problem.  The issue is that the printer isn't getting a dial-tone, even though there is one there, I've already made sure of that.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Mentor:

    An expert who has written 3 tips or uploaded 2 video tips.

  • Expert
  • 115 Answers

Hook a phone to the line if you get a dial tone, and can dial out it is not the line, make certain the phone line is connected to correct phone jack port on the machine. there is usually phone and a line on there. connect it to the line.
What happens when you try to fax, do you get an error, what is that error. try to manually fax something.

Posted on Oct 25, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My M1255nf works fine except that since we moved last month, when I get ready to send a fax the line is very noisey even with the phone line removed. I tried replacing the fax card but still same noise. I...


Hello,
Do you have ADSL internet in your new place? If so you will need an ADSL filter plugged into the phone outlet and plugged into your fax machine. so it would look like phone wall jack--->filter-->fax machine.
ADSL internet creates it own jabber or digital noise in the line and the filter will stop your a analog device from hearing the noise. If you don't have a filter for your phone as well, you should get one. Without filters your ADSL internet will be slower as well. Your ADSL modem should have came with at least 4 filters, if not they can be purchased at your local Bestbuy, staples or computer place. NOTE: Filters only work if you have ADSL or DSL internet.
If you do not have ADSL or DSL internet and still have noise you may have to call your phone service provider to get them to diagnose your line issues. They can fix some noise issues from their end.
Chris

Sep 01, 2011 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

HP 3380 All-in-one. wont send faxes. dials, says connecting, and even sometimes starts to send page, but comes up comm error. I have vonage phone service.


Vonage claims to work with all fax machines. However, some customers report having had trouble sending and/or receiving faxes with Vonage and other voice-over IP (VoIP) providers. The difficulties are a frequent topic in help forums and even made the Wikipedia entry for Vonage. Frustratingly, the problems have been intermittent and hard to diagnose, and some customers have resorted to buying a new fax machine that better-suits Vonage’s optimum specifications. The company’s official “help” resource suggests lowering the baud rate on the fax machine to 9600 (or “slow”) as well as disabling the machine’s ECM (error correction mode) feature, if applicable. Also, make sure the fax machine is on the “standard” setting. Some users have had good luck adding *99 before dialing, as that resets the bandwidth for that call.
Vonage also allows its customers to send faxes over the Internet, without a fax machine, by uploading documents to the Vonage web site. There is no additional charge for this service if you’re on the company’s “Unlimited Plan.” Per-minute customers will see fax use applied toward their monthly minutes allowance. Hope this helps.

Apr 20, 2010 | HP LaserJet 3380 All-In-One Printer

2 Answers

I can not send or recieve faxes. Ran fax test


Cox Cable is pretty much the same as comcast's and vonage's services. HP fax machines have had HUGE compatibility issues with those types of services, and may be that they did something to their service that caused your fax to stop working.....

Other than that call HP and see if they have any troubleshooting or Diagnostics that you can run, but I ran in to these problems with HP faxes all the time while installing comcast phone service, never knew WHY it didn't work, just that HP doesn't work on that type of service.....at least certain models...Also maybe call COX and see if they did anything recently that could cause it to stop working....

Jun 25, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Phone dialup-local phone service


You do not need a dial-up internet connection to use fax. All you need is a working phone line. Beyond that it works like a phone call (think of it as one fax machine calling another fax machine), so if your plan allows you to call locally only, then you can only fax locally as well. If you try to fax long distance, it may or may not work based on whether you can make a long distance phone call. Also, you will be charged for long distance calls if you fax long distance. These fees have nothing to do with Lexmark or whatever brand your fax machine is, it is the phone company that will charge you.

May 10, 2009 | Lexmark All-in-One Printer with PictBridge

1 Answer

Phone won't go into voicemail, only fax mode


Your cable company is correct. Your printer is set to the phone/fax mode which allows the machine to be act as a phone or fax. It can tell the difference between an incoming voice call and an incoming fax. You should set your printer to Fax Only. Here's how:

  1. Push the menu button
  2. Press 0 (zero)
  3. Press 1 (one)
  4. The display should now show fax only.
  5. Press Ok.
To review what we did:
We set your printer to only recognize faxes when they are sent. Voice calls will now go through to your voice mail, if you do not answer.

If my assistance has been to your satisfaction, please rate my service. Thank you for using Fixya.com

Jan 24, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Can't recieve faxes


Call your fax machine from a regular phone and listen for fax tones.

is your phone line DIGITAL such as DSL or Vonage?

Jan 22, 2009 | Lexmark X8350 All-In-One InkJet Printer

2 Answers

Fax won't work with new digital/internet phone system


True. ALL fax machines are analog devices. Internet phone lines are DIGITAL.

There is no way to make it fax reliably.

Dec 29, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Cannot send faxes when using cable company's digital voice modem


Fax machines must have a standard analog phone line. They won't work on a digital line and can actually be damaged if hooked up to one.

Nov 09, 2008 | HP LaserJet 3050 All-In-One Printer

1 Answer

Fax


There are two sockets on the machine for telphone cable connection. one is for tyhe machine to be connected to exchange and other is for a phone set to mbe connected to machine. connect the line from exchange to the plug marked with "LINE". also check if your telephone company atually support fax communication. some comanies do not support sending of fax on there network. There is no software to be installed for fax. Good Luck,
Jagpal

Jun 01, 2008 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Receiving a fax


Faxes fail intermittently or with only one fax number
  • If static is present on the phone line, fax communication may fail. Have the phone line checked and serviced by the telephone company (or have the other party check their line). Phone line quality is the most common reason for intermittent fax failures. Some older locations and buildings have inadequate phone system wiring.
  • If you are trying to send a color fax and it fails, try sending the same machine a black and white fax. Normally the fax will detect that the other fax is not color capable and will offer you the option to send the fax as black and white but this might not always be the case. Do not send color faxes unless you know the other fax machine is capable of receiving color faxes.
  • Check the phone cable from the wall jack to the fax. It should not be coiled or longer than necessary. Coiling the cable can cause cross talk or echo on the line. Signal strength and quality can be lost with long cables.
  • Make sure the phone cable routing (and any cables not plugged into the same jack but sharing the same line) is not near any electrical appliances (electric motors, fans, kitchen appliances, or televisions). Many of these devices do not have sufficient electrical shielding and can induce electro-magnetic force (EMF) onto the phone line. Computers are usually shielded sufficiently and do not cause this problem.
  • Do not use a call-waiting service on the same line connected to the fax machine. The click sound caused by an incoming call can cause the fax to fail.
  • You can block certain faxes on some models. Verify that the telephone number of the sending fax is not blocked in the faxing software. This is usually located in the Fax History.

Nov 08, 2007 | HP OfficeJet 6110 All-In-One InkJet...

Not finding what you are looking for?
HP PSC 2210 All-In-One InkJet Printer Logo

77 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...