Question about HP PSC 2210 All-In-One InkJet Printer

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Fax i have charter communications for my internet, phone service and my cable. I can't get my fax machine to work. I even had the company to check and they say its okay. what am I doing wrong?

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  • LorenB Oct 30, 2008

    I have the same problem.  The issue is that the printer isn't getting a dial-tone, even though there is one there, I've already made sure of that.

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Hook a phone to the line if you get a dial tone, and can dial out it is not the line, make certain the phone line is connected to correct phone jack port on the machine. there is usually phone and a line on there. connect it to the line.
What happens when you try to fax, do you get an error, what is that error. try to manually fax something.

Posted on Oct 25, 2008

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I have an at&t 2wire 2701hg-b but i dont have at&t internet i have charter and i am not able to figure out how to get my internet to work with this router please help


att 2 wire is a Adsl Modem (Requires a telephone line jack to get the signals) but charter communication is a cable internet service (not DSL) , Requires a TV cable service for internet .
These two jacks differs and there working differs ..
Means : Att works with the username and password type of authentication but charter requires the MAC address of modem for authentication .
Therefore for a cable internet 2wire 2701hg-b modem cant be used . But yes in case charters has username and password authentication and works with the telephone jack in house then its possible to use the same modem.

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Need to set up machine was given as gift


There are two ways to use a fax machine in your home or office. You can either have a standalone fax machine, or you can use your computer for this purpose. Either way, setup is very simple. You don't even have to be a tech guru to do it. First, decide if you'd like to have a separate phone line for your faxes so they don't interrupt communications at the office. If so, have the phone company install the line before you get started with fax setup.
Setting Up a Traditional Machine
  • Step 1.Set your fax machine on a flat and even surface. Plug the power cord into the wall. Fill the paper tray and slide it into the front of the machine.
  • Step 2.Plug one end of a standard phone cable into the phone jack and the opposite end into the port on the fax machine. It's usually on the back or the side.
  • Step 3.Turn on the machine and pick up its telephonemag-glass_10x10.gif. If you don't hear a dial tone, check your phone cable to make sure it's secure. Then turn to the LCD screen and start programming your options. Since all machines are different, see the instructions in the owner's manual.
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    Your cable company is correct. Your printer is set to the phone/fax mode which allows the machine to be act as a phone or fax. It can tell the difference between an incoming voice call and an incoming fax. You should set your printer to Fax Only. Here's how:

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    That's not even a coherent response. Even analog phones go from an analog signal from your home, to a digital signal at the carrier, to an analog signal at the recipients end. It all goes digital at some point.

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    Fax machines must have a standard analog phone line. They won't work on a digital line and can actually be damaged if hooked up to one.

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    I didn't have incoming calls for a year (didn't mind, no telemarketers). But I fixed today.

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    Send and receive fax


    Faxes cannot be received but they can be sent Review the information below to determine why faxes are not being received.
    1. Phone company services: Do you have any of the following telephone line services from your telephone company: Voice Mail, Privacy Block, Security Screen, Anonymous Call Rejection, and Privacy Manager. These phone services are meant to prevent unwanted calls, but they will also stop faxes. Contact your telephone company for their recommended solution for receiving faxes on the same line with these services.
    2. If you wish to receive faxes automatically, verify that automatic answering is enabled on models that have an Auto Answer button, or that the Rings to Answer setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup.
    3. If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections
    4. If you have a PBX phone system, or an ISDN or DSL modem connected to the line, there may be some phone line configuration problems. Fax machines are analog devices and cannot be used on a digital phone service such as those used in many businesses (PBX systems). Install an analog phone line for a fax machine.
    Faxes cannot be sent but can be received Follow the steps below to correct the problem.
    1. Verify that you are dialing the number correctly. You must dial all of the numbers required to make a phone call from the same line. This includes numbers that must be dialed to access an outside line or to access long distance services.
    2. If you have been using a speed dial or are faxing from the computer, print the page to be faxed and manually dial the number from the front panel of the fax. If the fax can be sent when dialed from the front panel, recreate the speed dial setting and insert some pauses.
    3. If you are trying to fax from the computer with a model that supports PC faxing and the fax does not try to dial when you send a fax job, test the communications to the all-in-one by clicking Status in the Director, or by trying to print to the all-in-one.
      • If this is reported as disconnected or printing fails, verify that the communications cable from the computer to the all-in-one is connected correctly and restart the computer.
      • If communications still cannot be established, troubleshoot the communications
    4. Faxes fail intermittently or with only one fax number
      • If static is present on the phone line, fax communication may fail. Have the phone line checked and serviced by the telephone company (or have the other party check their line). Phone line quality is the most common reason for intermittent fax failures. Some older locations and buildings have inadequate phone system wiring.
      • If you are trying to send a color fax and it fails, try sending the same machine a black and white fax. Normally the fax will detect that the other fax is not color capable and will offer you the option to send the fax as black and white but this might not always be the case. Do not send color faxes unless you know the other fax machine is capable of receiving color faxes.
      • Check the phone cable from the wall jack to the fax. It should not be coiled or longer than necessary. Coiling the cable can cause cross talk or echo on the line. Signal strength and quality can be lost with long cables.
      • Make sure the phone cable routing (and any cables not plugged into the same jack but sharing the same line) is not near any electrical appliances (electric motors, fans, kitchen appliances, or televisions). Many of these devices do not have sufficient electrical shielding and can induce electro-magnetic force (EMF) onto the phone line. Computers are usually shielded sufficiently and do not cause this problem.
      • Do not use a call-waiting service on the same line connected to the fax machine. The click sound caused by an incoming call can cause the fax to fail.
      • You can block certain faxes on some models. Verify that the telephone number of the sending fax is not blocked in the faxing software. This is usually located in the Fax History.

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