I have an acomdata 80G external hard drive. We use it on a daily basis for photo storage and itunes music. IT worked properly yesterday, but when I came to the computer today it gave me an I/O message. Can anyone suggest how to fix it? I've tried just unplugging the firewire and when I plug it back up it says it has to be reformatted. I dont want to lose all of my data that's on it. Please help!
An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: I/O Error on Acomdata External Hard Drive
Go into Control Panel/System/Device Manager and look for yellow exclamation marks. Delete any you find. Reboot your computer. Connect the external hard drive and turn it on. Let Windows discover it. If it asks for the driver, put in the CD that came with the drive. If this will not works means there is some problem in your HDD partition and you need to format them...
if you donot want to lose any data then use any recovery software to recover data from your HDD.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Click on the "System" button and then click on the "Automatic Updates" tab if you are running the classic view. If you are running the standard view, click on the "Performance and Maintenance" button and then click on the "System" tab.
You can remove the hard drive from the case and put it into another, new usb hard drive case. You can buy one for 20-30 dollars. I have seen this many times before. The hard drive is probably okay, but the controller inside the acomdata case is likely dead. Don't worry, just get a new usb hd case.
OK, 2 things to check. First and foremost, when you plug it into the PC does it make that nifty noise to let you know it sees a new piece of hardware?
Second, if it does, you probably need to initialize the disk. Hit the windows button, right click on computer, and select manage. Under the storage category highlight Disk management. If you see the drive there, you can right click and select initialize, or format. From there the system should see the drive.
initially, pls verify that it is indeed an external storage problem rather than a laptop USB issue by trying other USB devices and determine if they are recognized and working;
disassemble the enclosure of the Acomdata external hard drive and remove the actual hard drive;
you would need the use of a 2nd PC, a desktop that could accommodate the HD from the Acomdata (IDE or SATA);
install the HD from the Acomdata as a Secondary Master or Slave internally to the 2nd PC;
boot the 2nd PC and determine if the HD from the Acomdata will be recognized as a local drive;
chances are that the partition of the HD from the Acomdata was messed up. This would explain the blinking blue light;
download and install a file recovery program. An example is GetDataBack (unfortunately not a freewarebut DEMO is available) and do a recovery. It would take some time based on the size of the HD from the Acomdata;
temporarily save the recovered data in the 2nd PC. You can burn this likewise into a DVD backup should the 2nd PC be capable of that;
after recovery, re-partition and format the HD from the Acomdata while still attached to the 2nd PC;
should the re-partition and format be successful, you can transfer back the temporarily saved recovered files;
a nice, simple, fast and safe partitioning/formatting software is Partition Magic (unfortunately not a freewarebut FREE TRIAL is available).
should the re-partition and format be not successful, you can replace only the HD and/or claim warranty.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards. Thank you for using FixYa.