Question about EA - Electronic Arts Battlefield Bad Company

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Multiplayer won't connect

Everytime i click on the multiplayer bit in the menu it says connecting...then failed to connect to the playstation network. my connection is fine and this seems to be my only game that won't connect. any ideas why?

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  • Martin Underwood
    Martin Underwood Oct 20, 2008

    I have been experiencing the same problems as those described by the poster, but for the past week or two (since early/mid October 2008) mine go far beyond that.

    Not only do I have connection problems when first getting onto the EA Servers but once connected and I'm in the middle of a game I lose connections regularly.

    Yesterday (18 October 2008) I tried for nearly 12 hrs solid to get a few decent games played and in all that time I had about 8 complete games with lots more that were never completed.



    All the game can say is that I have a problem with MY network... codswallop (to put it politely). My firewall is recognising the PS3 and has allowed all the online games including Bad Company to run unopposed. I even run my laptop concurrently without losing my internet connection. So EA (or less likely Playstation Network) are to blame for the deterioration in the service.

    I've written to EA Online and complained but I think this could fall on deaf ears UNLESS they get a lot of other complaints with the same problems. So my recommendation to everyone suffering with connection problems relating to EA Online or EA Sports is to complain directly to them using their Contact Us link on the www.ea.com website.

    Don't ignore the problem cos without your complaints nothing will get sorted!

    I hope for all our sakes that the service will get better, and soon.

    All the very best to you all,


    Martin Underwood (aka PCofTQY, within Battlefield: Bad Company)

  • SmokinScoobs Dec 28, 2008

    failed to connect to EA online. Right in the middle of the game . Worked perfectly intell about an hr ago. Its a shame to was having fun. LOL

  • Anonymous Feb 03, 2009

    I too cannot connect to the demo multiplayer version. I was wondering if that was because it was the demo version. I had played it for months (Aug - Oct '08) and never really had much of a problem. Anyway, I really enjoyed the multiplayer game and I would very much like to play more.

  • jetsman97 Feb 16, 2009

    this is my only game that the online is screwed up. i tried my friend's disk and nothing changed so it has to be my internet. i got anew modem and i have had this problem ever since. PLESE HELP!

  • Alastair69 Feb 19, 2009

    Yes, I have the same problem, although I have been playing this game single-player since mid December 2008, and successfully started the multi-player with no problems in January 2009, however just recently (last couple of weeks) I have started getting a lot of lag issues and then finally Friday 13th Feb, I cannot log on anymore without a lot of retries to EA servers (it reports a problem with my network) I have to try about three times before it finally relents and displays the multiplayer menu where it displays "Quick Ranked" or "Quick Unranked" once I select either of these options it then says "No Games available try again later" however I can still succesfully use all my other multi-player games as long as they are not made by EA! I can also get access and watch TV programs via BBC iPlayer so I do not think the problems lie with my equipment, I have had similar problems with EA games on a PC in the past with multi-player that is what led me to move to PS3 - however I didn't expect problems like this to happen with a console they are meant to be much simpler aren't they?

    Contacted EA support and I have to say I might as well bang my head against the wall for what help they have been, I have sent approx. 5 e-mails with detailed descriptions of the problems I am getting (including screenshots) but they answer with replies to questions I haven't asked - are they humans or some automated response system guaranteed to irritate customers?

    Can anyone spot the common link with these problems? It seems to be the EA servers to me! What do others think?

    Does anyone know how I go about obtaining a refund, I asked EA but never got a reply - I may be forced to try trading standards if I don't get a proper response soon. Don't get me wrong the game is great - when it works, but the poor multi-player support is a problem that definetly needs sorting out ASAP!!!!

    Alastair

  • Alastair69 Feb 19, 2009

    Yes, I have the same problem, although I have been playing this game single-player since mid December 2008, and successfully started the multi-player with no problems in January 2009, however just recently (last couple of weeks) I have started getting a lot of lag issues and then finally Friday 13th Feb, I cannot log on anymore without a lot of retries to EA servers (it reports a problem with my network) I have to try about three times before it finally relents and displays the multiplayer menu where it displays "Quick Ranked" or "Quick Unranked" once I select either of these options it then says "No Games available try again later" however I can still succesfully use all my other multi-player games as long as they are not made by EA! I can also get access and watch TV programs via BBC iPlayer so I do not think the problems lie with my equipment, I have had similar problems with EA games on a PC in the past with multi-player that is what led me to move to PS3 - however I didn't expect problems like this to happen with a console they are meant to be much simpler aren't they?



    Contacted EA support and I have to say I might as well bang my head against the wall for what help they have been, I have sent approx. 5 e-mails with detailed descriptions of the problems I am getting (including screenshots) but they answer with replies to questions I haven't asked - are they humans or some automated response system guaranteed to irritate customers?



    Can anyone spot the common link with these problems? It seems to be the EA servers to me! What do others think?



    Does anyone know how I go about obtaining a refund, I asked EA but never got a reply - I may be forced to try trading standards if I don't get a proper response soon. Don't get me wrong the game is great - when it works, but the poor multi-player support is a problem that definetly needs sorting out ASAP!!!!



    Alastair

  • Anonymous Mar 01, 2009

    it's not - one solution i heard of was resetting the ps3 time and date to 2005 and to a time it usually works fine at

    for some reason, if i try to login after 1am (israel time gmt+2) it works fine till 11am (believe me i've tried it..:-) )

    i thought it was because i was from israel and american players get higher priority - don't laugh it makes sense!

  • Anonymous Mar 02, 2009

    Same here, all other games work fine

  • Anonymous Apr 21, 2009

    mine doesnt even get that far i try to log into multiplayer and it says "The connection with EA was lost" I used to play the game all the time online i just got back into it and its FUBAR. It's probably a server thing but im over EA.they are down for weeks at a time.

  • IHATE EA NOW May 01, 2009

    I got the same problem on my part... I can get in the servers just fine but after 10-11min it logs me out... i have been playing 10min bursts and i am about to sell it. It worked fine till febuary but since then it just sucks. EA FIX THIS PROBLEM!

  • noob11 May 06, 2009

    exactly the same problem guys. I played the game for months on end on multiplayer now i cant even get online. Takes me about 7 attemps to get to the select a game screen, then i cant join any games whatsoever.



    EA need to sort this out, its a disgrace how people keep reporting these problems but they consistantly fail to correct them. Its not even as if im been too demanding, i waited a week for vegas 2 to sort the server out anf i was patient. Now ive waited months for this to work and still no response. shocking!

  • Anonymous May 07, 2009

    same at 7 i wake up and go on the ps3 and it works but when i get back from school at 3:35 it dusnt work

  • Anonymous May 11, 2009

    Mine just says cannot connect to ea servers wtf , shouldnt they deal with it instantly

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It could be a game game malfunction

Posted on Oct 18, 2008

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