Question about GE 30 in. JP385 Electric Cooktop

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All 4 burners stopped working - circuit breaker ok

GE JP385 electric cooktop problem. Worked ok at breakfast then went to turn on to cook dinner and none of the four burners worked. Checked GFIs and circuit breaker in the box (even turned off/on again) and all looked ok. Removed all four heating coils and put back then Removed the left coil surface unit and replace with the grill module and nothing happens. Can't believe the four burners are wired in series but ..... Any help would be greatly appreciated. -Dan

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  • GE Master
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How old is this cook top stove? Does it require replacement?

Posted on Jun 11, 2017

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6ya6ya
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Posted on Jan 02, 2017

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fridgetech
  • 473 Answers

SOURCE: ge profile ceramic electric cooktop

No recalls that I know of.  The switch for that burner has shorted and will need to be replaced.  It will be fine once it is repaired.

Posted on Oct 26, 2007

SOURCE: gas cooktop vent code

planning to install a 30" stovetop natural gas.need to know if i need a vent to the outside, it has 4 burners

Posted on Feb 20, 2008

  • 161 Answers

SOURCE: GE Cooktop JP930 surface element not working

It sounds like the burner needs to be replaced. When they burn out sometimes they short out to ground. The cooktop will have to be removed from the counter and the glass top opened. You will probably be able to see where the element is burned out. Replace it and you should be fine. If it is too expensive to fix just disconnect the wires to the burner where they attach to the control . Then you can use the remaining burners. I really don't know what a replacement burner costs. An open coil is around $30.

Posted on Jul 15, 2008

Eddie Rentas
  • 59 Answers

SOURCE: Cleaning glass cooktop surface

Yuo can try with sand paper grid #600, but you have to use it wet, Just pour some water on the top and get the sand paper wet and concentrate on the stains only, and they should come out without scratching the glass.
Eddie Rentas
Tupper Lake NY

Posted on Jul 23, 2008

  • 113 Answers

SOURCE: Popping noise and red light

it could be a switch, element or a short somewhere else

Posted on Apr 29, 2009

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