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Polaroid 1913-TDXB 19" LCD HDTV/DVD Player Combo no longer recognizes dvds

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  • Anonymous Nov 09, 2008

    i had the same problem. i sent it back b/c it was under the factory warranty, and got it back about a month later. Then it happened again after 3-4 months.

  • Anonymous Jan 02, 2009

    i have same tv. same problem. bought it specifically for dvd use in my sons room. worked twice. cant return it and no warranty!!! i am soooo mad. tv wont recognize any dvd's.

  • tara090677 Jan 02, 2009

    i have the same tv and the same problem. can it be fixed?

  • Anonymous Jan 21, 2009

    I have the same problem and their customer service is nonexistent. I have heard that they are going out of business. They deserve to. It's obvious this device is defective and should be recalled.

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I have the same TV and the same thing happenned. Then after a month or so after DVD stopped working I get not picture at all. TV is shot.

Posted on Oct 24, 2008

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Posted on Jan 02, 2017

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DVD will load disc, repeated clicking noises, then informs me that there is no disk, and shuts down the DVD player.


Your best bet is to go to web site " ShopJimmy.com " enter your model number and see if they have the dvd mech. available. You just don't try and repair those, not only Polaroid, but all that have them 99% of the time can't be repaired. Happy Hunting!!

May 26, 2009 | Televison & Video

3 Answers

I have the 1513-tdxb polaroid tv dvd combo. the dvd wont load. ive changed the batteries in the remote, but it still wont work.


1. Purchase or borrow a lens cleaner disc and try it first. You can find these things really cheap at any large department store. They usually get the job done well. However, you may need to clean the lens manually if the store-bought cleaner fails.

2. Remove the outer casing of the DVD player. Remove the screws that mount the top casing onto the bottom of the DVD player and slide the top casing off. This will expose the DVD deck, which houses the laser pickup lens.

3. Find the lens. The lens will be glass and under the DVD clamp. The lens will probably have a blue tint to it. If you are having trouble finding the lens, you could shine a light on the components and watch for the reflection.

4. Use a cotton swab and some isopropyl alcohol to gently wipe the lens. Just a quick scrub will do. Dry the laser pickup lens with the other end of the swab.

5. Give the lens a few seconds to dry and replace the covering of the DVD player. Test the efficiency of the player. If necessary, repeat the process.


Let me know if this doesn't work and we can try other options to get it working.


Thank you for using Fixya and Good luck.

Apr 15, 2008 | Televison & Video

2 Answers

HDMI quit working with store bought DVDs


so you have to update a new firmware and then it will be ok

Dec 20, 2007 | Toshiba 52HMX84 52" Rear Projection...

2 Answers

Have a polaroid tv, model 3700 seriel F0600181940001053. WATCHING THE OTHER NITE AND A LOUD SQUEAL CAME ON AND THE PICTURE WENT OUT, TURN IT BACK ON TODAY AND THE SQUEAL IS STILL THERE WITH NO PICTURE..NO...


I have a flat screen polaroid lcd hdtv model 3700, first the sound started to get really loud with a beeeeeeeeep when we turned on and after a while was gone, now it doesnt! we had to put mute and connect the tv to a sorround system to hear it without that crazy noise, and now the colors of the tv are gone too its just black and white when we try to see the dish satelite but if we put a movie on the dvd player colors are perfect we try to conect the ps3 player too but its black and white too. Help what can it be!!!!????

Nov 14, 2008 | Televison & Video

1 Answer

I have a Samsung Combo DVD player that won't read any dvds. I suspect the head is out of alignment but don't know how to fix it.


you will probably have to replace the DVD player with a new one . Or a known good one . thats the only way it worked for me.

Nov 10, 2008 | Televison & Video

1 Answer

Double image playing DVD's


check your picture in picture, sounds like your dvd imput is set for split screen, dvd on both sides

Apr 20, 2008 | RCA D52W20 52" Rear Projection HDTV-Ready...

1 Answer

My DVD disc is stuck in my HD Widescreen LCD TV/DVD Combo 1913-TDXB. This just occurred, what do I do to get it out?


you would have to take the back off of the TV and manually(carefully) pull the disc out with a pair of needle nose pliers..if you force it too much...you will ruin the drive mech...sometimes people put a second cd in the player without realizing there is one in there...other times the dvd player just stops working because it has failed.....you may need a new dvd mechanism as i have seen the drive mechanism on these units go bad often.you can order them through Philips for about $100.00...and it's not too hard to install

Feb 13, 2008 | Televison & Video

1 Answer

Video input from dvd player shows as black screen w/ squigly color lines


have you tried other devices for input...vcr, or other dvd players to see if it is a problem with the player or with the tv? Check the output setting for the dvd player (1080i etc) and ensure you are connecting to the proper inputs for either analog or digital signals (RCA inputs or RGB).

Aug 15, 2006 | Hitachi 57S715 57" Rear Projection HDTV

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