Question about Canon PowerShot SX100 IS Digital Camera

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Canon PowerShot SX100 IS Lens Stuck

Heyyyy.

I've got a Canon PowerShot SX100 IS; unfortunately, I accidentally dropped it the other day. It was dropped from four feet onto concrete whilst the camera was open and the lens were fully extended. Now, the lens are stuck. I'll turn the camera on, and the lens will try to close; the black screen comes on and says, "Lens error, restart camera," and then the camera shuts off and the lens force back out a little bit.

Any help, please? :)

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  • Anonymous Mar 21, 2014

    what electronic component my needs to change that in question camera do be again turn on

  • Anonymous Mar 21, 2014

    I needs schematic diagram from dcdc board 010 cm1-4275 and from mainboard 010 cm1-4274 from canon powershot sx100 is camera

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  • 164 Answers

If the lens does not extend/retract when the camera is powered on, then lens assembly is damaged.

Unfortunately, such Canon SX100 (and the SX110 too) has a very fragile lens assembly, and it's damaged very easily. Most of the times the internal gears, the plastic post guides and the motor are damaged at the same time, so the only solution is to replace the whole lens assembly.

The lens replacement requires a qualified camera repair technician, unless you want to try in repair it yourself, which requires tools (scredrivers, soldering iron, desoldering tool, magnifier glass with light, etc).

Best regards,

Posted on Jul 22, 2009

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Posted on Jan 02, 2017

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Here is a site that discusses things you can try to fix this for free. They do a much better job than I could, and they let you know the risks and steps to take, in order. Try this first, you might get lucky- they say 50% of stuck lenses or lens errors can be fixed.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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It may be that one (or both) springs that open the lens protector are loose, or the plastic tab that allows to open/close the lens protector is broken.

If the lens does not extend when the camera is powered on, then lens assembly is damaged.

Unfortunately, such Canon SX100 (and the SX110 too) has a very fragile lens assembly, and it's damaged very easily. Most of the times the internal gears, the plastic post guides and the motor are damaged at the same time, so the only solutio is to replace the whole lens assembly.

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