Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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Dyson DC01 - can't get starter button switch off.

The yellow starter button isn't pushing down hard enough on the starter switch to make the motor stay on. As soon as I let go of the button the Dyson turns off. I got a new switch and still have the problem so assume I need to get a new button - but how do i get the old one off?

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  • smselzj Oct 18, 2008

    I have a similar problem, we have to tape the button down with a small toy in order to use the vacuum, would like to make the repair my self.

  • Anonymous Oct 25, 2008

    We have the same issue with our purple Dyson...the red switch that turns the vacuum on won't stay engaged...we haven't had it for a year. :0(

    I can't believe this...


  • ccarzoo Nov 01, 2008

    Wow, I have a purple Dyson, and I have the same button... It's a shame a 500.00 vacuum has to be jimmy-rigged to work properly.

  • Anonymous Nov 06, 2008

    We've had ours for less than a month. The switch wouldn't stay in the on position. After waiting on hold with Dyson for over 20 minutes, I hung up and took it back to the store and exchanged it for another one.

  • aniachka Nov 30, 2008

    Thank you - I resolved the problem - I just removed the yellow button! Now I turn it on by pushing the switch directly. There's a hole but at least I can use the machine.

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This issue is known well with dysons to be honest you will continue to have this problem for as long as you have the vacuum. they use substandard plastic parts which break easy. You will have to replace the button and make sure there are no other broken pieces of plastic in the housing before putting it back together.

Posted on Nov 30, 2008

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Troubleshooting dyson dc01 upright hoover


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My dc01 upright does not pick up dirt as well as when I first used it (new) after many years of faithful service. I regularly disassemble barrel and wash it and clean turbine head and clean filters. Does...


Hi there,

Sorry to hear of your problem with your DC01. Although it sounds as if you've already checked your machine over quite thoroughly, you might find it helpful to visit the Support section of our website to ensure you've covered everything:

http://www.dyson.co.uk/support/help.asp?article=1919&product=DC01-SY-STD

Unfortunately, we are no longer able to supply spare parts, or carry out service or repairs for DC01 and DC02 machines.

However, as the owner of a DC01, you can receive £100 off selected Dyson Ball™ vacuum cleaners, or £70 off selected other Dyson vacuums. We'll also collect and recycle your old machine.

If you have any questions about this offer or would like to discuss this further, please call 0800 954 0153.

Kind regards,

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Just out of interest, if you wish you can swing the cylinder right up, and the hinge at the top will pop off; that might make it easier for you (you can hold the cylinder between your feet and pull the other part off the top of it!), but it's a bit stiff to push it back on, and I always worry that I'm going to hurt it when I do it with mine.

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The brushbar on your DC25 can be switched on for vacuuming carpets, or off for vacuuming hard floors.

To turn the brushbar on or off, use the silver button located to the motor on/off button. Information on how to operate DC25 is provided in the user guide supplied with your machine. You might find this link useful if you don't have your user guide to hand: http://www.dyson.co.uk/support/help.asp?article=1575&product=DC25-ALLFLOORS

Hopefully this should resolve your issue. If you require any further advice on using or maintaining your DC25, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can provide the assistance you need.

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