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Many portable 'boombox' recorders do not include a microphone for recording ambient sound, but can only record from one internal source to another, like radio or CD to Cassettte. Some do include an input jack for microphones or other audio sources, but you'll need to check your device's specs/ports to be sure.
I have not "solved" the problem. I'm simply assuming that the built-in microphone does not work. I CAN record radio on to a tape and a CD onto a tape. I just cannot record my voice onto a tape. I'm just chalking it up to a faulty microphone.