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Hi pamkrueger, sorry this is rather late reply, but your query seems to have got lost. Your handbook (on you printer CD) provides clear instructions on how to change the ink cartridges. If you've lost the CD, you can download the manual (or read it on-line) from the Epson Website - just click on the link below.
It is not uncommon for an Epson printer to fail to recognise Epson cartridges. It is either due to failing to go through the proper cartridge replacement cycle properly, or more seriously, due to a communication problem between the cartridge and the main board. To fix the first, simply go through the cartridge replacement cycle again (see your manual how to do this before the cartridges are empty). Simply take your new cartridges out when told to, and put them back in again when told to insert the "new" cartridges. If it's the second problem you need specialist help, or simply sell your printer on e-bay for what you can get.
Some of Epson's cartridges went bad that way. It may be a bad cartridge. Get a new one, pull that one out and see what happens. If it works, call Epson for a refund. They had a class action suit for that type of thing, they lost and paid off. I would think they will help you right away.