Question about HP StorageWorks DAT 72 Tape Drive

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Tape Drive is eating my tapes

When running backup, the tape actually jambs up in the tape drive. We have tried several different tapes with the same result. It's been happening for the past few days. Any ideas other than buying a new one? They are really expensive.

My driver version is 1.5.3.1

Thank you.

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  • 51 Answers

Besides buying a new one, if you have the knowledge, you can try to open the tape drive and clean it from the dust it may have. You should also clean all the rubber roller's that thouch the tape (when it is inserted) with a cotton swab with some alcohol.

Posted on Oct 27, 2009

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Posted on Jan 02, 2017

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1 Answer

Backup tape(RDX) getting ejected automatically after sometime while backup job is not running.


RDX tape drives, by HP (tandenberg)
did you reload all that HP software and drivers fresh?
did you try fresh tape.
i replace the tape drive, (new , used, NOS , from whom, ebay)

i bet the tape drive, logs errors, if you look,
the driver software will log that, and you can see why the tape
failed, my guess, damage to the tape, end to end.
try fresh new tape, NEW in a box, not used.

Oct 13, 2017 | HP Computers & Internet

1 Answer

I was trying to backup my server while exchanging DLT tapes, the tape in use light stayed on and the serve would then alternate to four flashing lights and then back to flashing "Tape In Use...


Hello,


Try the following action to resovle your issue:


1. Run the Drive Assessment Test in HP StorageWorks Library and Tape Tools.

CAUTION: Running the Drive Assessment Test overwrites the tape. If it is not possible to

overwrite the tape, run the logs-based Device Analysis Test instead.
2. Check the backup logs.

3. Verify that a supported configuration is being used.

4. Check for media damage:

o Incorrect label placement

o Broken, missing, or loose leader pin

o Damaged cartridge seam

o Usage in incorrect environment

5. Check for software issues:

a. Check the backup software.

b. Check that virus scanning software is not scheduled to run at the same time as the back-up.

6. Verify that a tape can be formatted.



Tape Error LED is flashing:

1. Reload the suspect tape. If the Tape Error LED stops flashing, the problem has cleared.

2. Load a new or known good tape. If the Tape Error LED stops flashing, the problem has cleared.

3. Reload the suspect tape. If the Tape Error LED flashes, discard the suspect media as faulty.

From my experience, most of the time it is a bad tape, using a new tape usually solves the problem. If after inserting a new tape and the problem exist, you may need to update your firmware/backup software.

Good Luck
C2Solutions

Jan 13, 2011 | HP Compaq ProLiant ML350 G3 Server

1 Answer

We are having an issue with our backups. The system event log says there is an error 7 and lists the tape drive as having a bad block. However the quantum diagnostic tool shows the drive to be healthy. ...


Event ID-7 is a "Bad Block" on the Tape being using. By design, when a Bad Block is encounter, the Tape Drive "Seizes the Tape" and goes offline. It can sometimes be difficult to get the Tape Drive to release the Tape. Refer to the Users Manual for instrcutions on how to Reset the Tape Drive. Sometimes applying the Firmware Update willl reset the Tape Drive and Eject the Tape.

Do not assume the Tape is Bad, but do not re-use until tested. The Tape may be Bad, the Tape Drive may simply need Cleaning or the Tape Drive may be Worn or Damaged. If you are using 3rd Party Backup Software, such as Backup Exec or Yosemite, you wan want to check the Removable Storage Servcie to see if it is set to Manual or Automatic. Any Tape Devices would need to be first Deleted in the Library Section of Removable Storage, then Sop and Disable Removable Storage. Since Removable Storage is in effect NTBACKUP, this Service can interfere with the Operation of your Backup Software and generate "Bad Block" Errors.

To Test the Tape with your Quantum Tape Drive, use a tool called XTALK ( xTalk-6.4.1.1_Quantum_Setup.exe ) that is found on Quantums Website http://www.quantum.com/ServiceandSupport/Index.aspx

You may run a write_read_full Test on the Tape. Be sure to Clean the Tape Drive first. If it fails the Tape, try it with a 2nd Tape, If it fails again, suspect the Tape Drive.

OldCountry73436

Oct 04, 2010 | Quantum DLT-V4 DLT Tape Drive

1 Answer

DDS-5 not compatible with windows 2008


I am pretty sure that the driver should be compatible with win08.

If you are using backup exec then try switching to use symantec drivers for your tape drive (setting withing BUEX)

If it is just the tape that cant be read or identified and was backed up using windows backup then try restoring the backup on a 2003 server and then copying the data across the network.



May 10, 2009 | HP 364446-001 Storageworks DAT 72x6 DDS-5...

2 Answers

Pc Freezes when attempting to access HP SSL-1016 Ultrium 460 Tape


I have to admit this is a tough one. You seem to have tried most things i would try 1st.

I would suggest trying to download an eval coy of another backup program such as backup exec 12.5 from the symantec website and trying that.

This enables you to eliminate the backup software from your enquiries and if you also enable BUEX to use its own drivers (rather than the standard windows drivers) then that is another thing eliminated.

http://www.trilan-it.com/ are pretty good near the Berkshire area if you need a field call to help sort the issue but i would try BUEX 1st as that will help diagnose the problem even if you dont wish to continue with their software

Apr 16, 2009 | HP StorageWorks 18 Ultrium 460 Autoloader...

1 Answer

No Compatible media found in HP Tape Drive


Try a brand new tape fresh out the wrapper.

If that doesnt work make sure you are using the right drive in your backup software!

It sounds like a message often seen in windows backup where you have selected the wrong tape drive from the list and it just tells you "No compatible media found" when actually the drive listed isnt even connected to your system still

Nov 27, 2008 | HP StorageWorks Ultrium 448 LTO 2 Tape...

1 Answer

Problem with my hp Dat 160 usb backup tape drive


make sure your backup server is not preventing the media being removed

try rebooting your server, if the tape then can be ejected it is probably your backup software.

If the tape wont eject even after both server and drive have been rebooted it is probably faulty and needs to go for warranty exchange with HP

Jul 30, 2008 | HP (C1530B) DAT Tape Drive

5 Answers

Tape Backups


i cannot access the tape media but the engine shows that its running properly whats the problem

May 28, 2008 | Quantum (BH2BA-YF) (BH2BAYF) DAT Tape...

2 Answers

Backup problem


take full backup on one tape and the incrementals on another

Jan 15, 2008 | HP StorageWorks DAT 72 Tape Drive

1 Answer

Media is not inserted: tape backup


it's HPE day, why post to fixya for HPE , enterprise level products?
no pc stated
no sever stated.
no exact products stated,just symanted? what is that? ah Symantec tape backup software.version?
hp lto1 with scsi adapter

what model LT01. what model scsi adapter make and model.
hp makes vast versions of that drive
like (wild guess)
HP Q1515A
C7401-60024
StorageWorks Ultrium 230 LTO 1 Tape Drive
SCSI LV/DS
Q1516A


try a new tape yet, be wise, no?
never own only 1 tape, and always have 1 spare new on shelf
of the tape runs via the scsi port, ok , all but the error works.
then it is not the scsi card .
tape first.
then get the drive rebuilt.
keep a spare drive on hand after all, is not backup a key function in any data center./? or small business, be ready?

Jan 10, 2018 | HP Computers & Internet

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