Question about HP StorageWorks DAT 72 Tape Drive
When running backup, the tape actually jambs up in the tape drive. We have tried several different tapes with the same result. It's been happening for the past few days. Any ideas other than buying a new one? They are really expensive.
My driver version is 18.104.22.168
Besides buying a new one, if you have the knowledge, you can try to open the tape drive and clean it from the dust it may have. You should also clean all the rubber roller's that thouch the tape (when it is inserted) with a cotton swab with some alcohol.
Posted on Oct 27, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Oct 13, 2017 | HP Computers & Internet
Try the following action to resovle your issue:
1. Run the Drive Assessment Test in HP StorageWorks Library and Tape Tools.
CAUTION: Running the Drive Assessment Test overwrites the tape. If it is not possible to
overwrite the tape, run the logs-based Device Analysis Test instead.
2. Check the backup logs.
3. Verify that a supported configuration is being used.
4. Check for media damage:
o Incorrect label placement
o Broken, missing, or loose leader pin
o Damaged cartridge seam
o Usage in incorrect environment
5. Check for software issues:
a. Check the backup software.
b. Check that virus scanning software is not scheduled to run at the same time as the back-up.
6. Verify that a tape can be formatted.
Tape Error LED is flashing:
1. Reload the suspect tape. If the Tape Error LED stops flashing, the problem has cleared.
2. Load a new or known good tape. If the Tape Error LED stops flashing, the problem has cleared.
3. Reload the suspect tape. If the Tape Error LED flashes, discard the suspect media as faulty.
From my experience, most of the time it is a bad tape, using a new tape usually solves the problem. If after inserting a new tape and the problem exist, you may need to update your firmware/backup software.
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