- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The only way to contact RIM is to ask your carrier specifically requesting escalation to RIM. T-Mobile for example has a mobile RIM unit and they can help you. If by chance you still have the email sent to you by RIM when you created your blackberry ID then your in luck. In this email is a link to delete the BB ID associated with your email address. Just click that and your BB ID is deleted. You can now create a new BB ID with the same email address from before. This is how it was explained to me by a friend who works for t-mobile. Good luck.
try this code *2767*2878# or *2767*688# to custom reset, it will put your default code (0000 or 000000), otherwise use *2767*3855# but this last will hard reset and you will lose your data, so first try inicial codes.