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Our xbox360 has just failed with one red light and the e74 error code,do we have to send it back to Microsoft or can we fix it ourselves? spoke to the UK customer services,(based in India),total waste of time,they can't understand english let alone solve the problem.can you help?

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We can fix it for you. Check with Microsoft and see if it is still under warranty. If not contact us

Posted on Oct 14, 2008


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E74 problem

E74 error code on your Xbox360 basically means a 'general hardware error'. You may also be getting the infamous 'red ring of death' as shown by three red lights around the power button. The most likely cause of this error is over heating.
Microsoft has extended their one year warranty to three years for this problem. I would call Microsoft Xbox support before trying anything else. Their number is (800) 469-9269.
If you are still covered by the warranty, they will send you a box to ship your Xbox360 to them, they will either repair or replace it, and send it back to you, and they will pay for the postage! Downside is that this can take at least three weeks.

Jul 21, 2010 | Microsoft Xbox 360 Console

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One Red Ring of Evil happing to my Xbox360

Yes its called the ring of death, its an xbox 360 known issue, the good news, Microsoft extended all warranty to 2 years over this problem, so go the MS site and open an RMA to have them fix it for free.

Apr 03, 2009 | Microsoft Xbox 360 Console

2 Answers

1 red light

You can check out the informative blog post at
This post describes the E74 error with one red light problem.

hope it helps...

Jan 04, 2009 | Microsoft Xbox 360 Console

2 Answers


You can check out the informative blog post at
This post describes the E74 error with one red light problem.

hope it helps...

Jan 03, 2009 | Microsoft Xbox 360 Console

1 Answer

E74 one blinking relight

Ok. You have a serious problem that you CAN NOT fix, but DO NOT FEAR! Microsoft has come out and said that if you have red lights that flash, more commonly known as "Red Rings of Death", they will send you another system. So all you need to do, is contact Microsoft and tell them your problem. The e74 error should say in screen "Hardware malfuction" because I had the same thing before. So don't worry about it and just talk to Microsoft. Good luck!

P.S. If you bought it from somewhere popular like Walmart somewhat recently, they will also take it back for you because that is what I did. Mine got the e74 error within the first month and I just sent it back to Walmart and got a 100% refund!

Nov 09, 2008 | Microsoft Xbox 360 Console

1 Answer

One red light and e74 error code has come up on our xbox360 do we have to send it back to Microsoft or can we sort it ourselves?

The Error E74 can be caused by a faulty graphic chip near the AV adaptor on the back of the console but the E74 error can also be caused by a faulty AV cable.
I would recommend checking the AV cable this can be done by trying yours on a different Xbox 360 or trying someone else’s on your Xbox 360. I would also try unplugging and then replugging the AV cable. If still no luck then give Xbox support a ring. However they will only offer you a FREE repair if you have had your console for less than a year. If you have had it for longer than a year then they may try to charge you a set price.

Hope this helps

Oct 14, 2008 | Video Game Consoles & Games

2 Answers

One red flashing light e74 rror code

E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known
to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected
directly to the AV cable) in rare cases it is the GPU.
If you just got it take it back, if you have had it for a little while you need to call microsoft and send it off for repair

Aug 21, 2008 | Microsoft Xbox 360 Console

3 Answers

One Flashing Red Light

I work at a video game store as a technician so I see many Xbox 360's come through here with many types of problems. I happen to have 4 "E74" Xbox's sitting right next to me. The X-Clamp Fix works 10 percent of the time for E74 and for that 10 percent it only works for about a month. The penny trick is a load of bull, again only a very temporary fix. I have found no permanent fix for the E74, and the only way to fix it is to send it in to Microsoft. I don't care what people say can fix the problem, the only way to fix it it send it back to the manufacturer before you break the seal. Either that or buy one of the new Falcon board Xbox's. They have a smaller failure rate then the older models.

Feb 24, 2008 | Microsoft Xbox 360 Console

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