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Printer always reads 99%. Fax now doesn't receive printed copy. It reads receiving and complete but will not print out the FAX.

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Try reinstalling the printer software first.

Posted on Oct 14, 2008

  • Ginko
    Ginko Oct 14, 2008

    If fax prints only 99% start checking the Fax printer options, even if you print faxes from same unit, sometimes the fax is seen as a separate unit.
    In either case, go to installed printers, find the fax printer, and click right mouse button on top of it. A curtain menu will drop down, from the menu open printer properties.
    In Fax printer properties check that the paper in setup option is the same you are using, eg.A4.
    If you have letter in settings, for example, and you use A$ that is shorter, printout will stop at 99%

    Check also fax cable, and eventually broadband filter, if there are reception problems the fax may also stop printing before page is finished.

    If all the above did not work, you can also try reinstalling the printer software from disk, unplug printer USB before starting reinstall.

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Maybe it's not set to answer?

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These are the photo examples of fax printers
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3. Press the right arrow button to select one of the following, and then press OK.

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When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
  • Add paper to the HP Officejet series paper tray
  • Clear a possible print jam and proceed printing the fax.
  • Reduce the copying or faxing resolution via the front panel's menu.
  • Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
  • Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.
CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

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You can get the manual here if you do not have one - LINK.

Here is an exert form the manual on this:
Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these
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2. Press 2, and then press 1.
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Your Brother machine#s Sleep Mode function reduces power consumption while the machine is idle. You can adjust how long your Brother machine is idle (between 00 and 99 minutes) before Sleep Mode is initiated. Please note that the default setting is 00 minutes, and the timer automatically resets itself after the Brother machine receives a fax,receives data from your PC, or makes a copy. To adjust your Brother machine#s Sleep Mode setting, please follow these steps:

1. Press MENU/SET, 1 (General Setup), 7 (Sleep Mode).

2. Use the dial pad to enter the amount of time the fax machine is idle before Sleep Mode is initiated (00 to 99 minutes).

3. Press the MENU/SET key to confirm your choice.

4. Press the STOP/EXIT key to exit the menu.

NOTE: If you frequently print, copy, or fax, set the idle time long
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