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Printer always reads 99%. Fax now doesn't receive printed copy. It reads receiving and complete but will not print out the FAX.

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Try reinstalling the printer software first.

Posted on Oct 14, 2008

  • Ginko
    Ginko Oct 14, 2008

    If fax prints only 99% start checking the Fax printer options, even if you print faxes from same unit, sometimes the fax is seen as a separate unit.
    In either case, go to installed printers, find the fax printer, and click right mouse button on top of it. A curtain menu will drop down, from the menu open printer properties.
    In Fax printer properties check that the paper in setup option is the same you are using, eg.A4.
    If you have letter in settings, for example, and you use A$ that is shorter, printout will stop at 99%

    Check also fax cable, and eventually broadband filter, if there are reception problems the fax may also stop printing before page is finished.

    If all the above did not work, you can also try reinstalling the printer software from disk, unplug printer USB before starting reinstall.

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To enable fax confirmation from the control panel

1. Press Setup.

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This selects Print Report and then selects Fax Confirmation.

3. Press to select one of the following, and then press OK.


Off Does not print a fax confirmation report when you send and

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You can get the manual here if you do not have one - LINK.

Here is an exert form the manual on this:
Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these
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Send &
Receive
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