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We unplugged our Maxtor basics 500GB to move it and when we plugged it in again it asked us to reformat it we can aford to lose the data but it doesn't seem to be taking a reasonable timt to do help!!!!

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That is correct..re formatting takes quite a bit of time for that size hard drive..on the other hand, there is a method to plugging and unplugging from the desktop, prior to removing the usb cables..

Posted on Oct 14, 2008

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My maxtor basic external hard drive keeps flashing and my computer wont recognisw it when i plug it in.can u help because all my work is on it and i cant access it ??????


i had the same problem. i have moved the data to a second pc , connected the drive under xp (the main pc is vista) and reformated it onder xp and now vista recognise it and putt the data back on.

Nov 30, 2008 | PC Desktops

3 Answers

How to reformat without loosing wanted data??


best way to do this would be one of two options.

First copy all your wanted data onto a CD / DVD (DVD RW best) and then once you've reformated your pc copy them back onto your desktop

The next option would be to buy an external harddrive. These are great because you can just move all the data you want back and force between your computer and external harddrive. This might be your best choice but it is a bit more costly

Oct 09, 2008 | E-Machines T3256 PC Desktop

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I brought a Maxtor basics external desktop hard drive, 500gb for my laptop. my laptop is windows vista and i can't get the portable hard drive to work or install onto my laptop. what can i do?


A few basics.. are you sure you've hooked it up right? meaning usb cable plugged into both the laptop and the hard drive? Does that particular model hardrive require a power pack to operate? If so, is that plugged in and operational? Assuming that is all OK.. does your system recognise that new hardware has been added when you turn it ( the hard drive on) and it is plugged in? It should but if not.. you may have to use the control panel and choose the ADD NEW HARDWARE feature.. At some point during all this. your system shoud acknowledge that new hardware has been recognized and it should ask for a cd with drivers on it to be installed or it may already have drivers that are compatible with it and self load.. If you fail to get any kind of new hardware acknowledgement, you may have a bad USB cable, a bad USB port or your new hard drive is not operating correctly.. I'll check back periodiaclly to see if any of these suggestions got you going or if you need any more help.. Good luck

Sep 23, 2008 | PC Desktops

1 Answer

Maxtor basics 500gb PN-9NZ2A4-500 will not power up. cannot access data on the drive


Have you tested to connect your HD with another cable (power cable)?

Is it an internal drive or external drive?

The following link is useful to do some tests with DiscWizard.

http://seagate.custhelp.com/cgi-bin/seagate.cfg/php/enduser/std_adp.php?p_faqid=4934&p_created=1192999723&p_sid=Csx_ENbj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDEsNDEmcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD05TloyQTQtNTAw&p_li=&p_topview=1


Aug 20, 2008 | PC Desktops

1 Answer

Have Macbook and 500gb maxtor basic external drive. It says compatable on box , icon shows on desktop but instructions say reformat thru disk utillity, but dont know how.


check the years the units were manufacture, if they were made a yr or 2 apart the unit might not be compatible. Give apple a call and make sure there unitis compatible with this drive, u may need a special device drive to communicate between the 2 devices

Aug 04, 2008 | PC Desktops

2 Answers

I have recently purchased a new p.c. i didnt want to lose my files from my old p.c so i bought a maxtor 500gb external hard drive to back up my files and put them onto my new p.c, i am a novice and not...


It's important to lose your files from time to time, but you can also use a migration tool to help you, or just pull the drive from the old machine to keep spare in the new machine (and put a fresh drive in the old machine unless you are going to recycle it.)  Imaging the old drive won't work if you have much encryption going on.

  It's simple to observe: Know what you're doing!  Read books on PC operating systems (e.g. bsd and windows) and keep very good track of what you want to preserve and what you could be doing better.

Jul 31, 2008 | PC Desktops

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