Question about HP Photosmart 8050 InkJet Printer
I just had both my black #99 and color #97 cartridges refilled at the store I purchaced my HP Photosmart 8050 from. When I insert the color cartride it says, color cartridge failed replace it or remove it to print using backup printing mode. I removed it and tried inserting again and received the same message. Also , if I just refilled the black cartridge , why is it printing in backup mode? Should I purchase 2 new cartridges?
Any help would be appreciated!
Thank you ,
Backup mode means printing with one cartridge. If the printer tells you "cartridge failed", it probably doesn't recognize it. You can try removing it from the printer and gently wipe the electric contacts on the cartridge with a dry cloth. Turn the printer off, turn it back on and reinsert the cartridge. If the message is still there, I suggest you buy a new color cartridge. You can also go to the store where you refilled your cartridges and ask for their opinion, they may be able to help too.
Posted on Apr 12, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
you need more help come back.
/ thumbs / testimonial are welcome!
Dec 16, 2010 | HP Photosmart 2610 All-In-One InkJet...
Jun 02, 2010 | HP Photosmart 2575 All-In-One Printer,...
Apr 25, 2010 | HP Photosmart 8050 InkJet Printer
Jan 13, 2010 | HP OfficeJet 7410 All-In-One InkJet...
Oct 10, 2009 | HP Photosmart C5280 InkJet Printer
Aug 17, 2009 | HP Photosmart 2575 All-In-One InkJet...
Apr 13, 2009 | HP Photosmart 2610 All-In-One InkJet...
Jun 10, 2008 | HP Photosmart 2610xi All-In-One InkJet...
660 people viewed this question
Usually answered in minutes!