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I have paid my subscription order 1644911126 dated 23 August but the Norton internet Security Subscription Renewal SPO55C7CB11 is out of date and I need an updated renewal No. to be able to complete the subscription renewal process.

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  • oldnic Oct 14, 2008

    Yes I did try contacting Norton but could get no response. The procedure for contacting is absurdly complicated and ultimately they do not reply to emails.Are you yourselves connected with Symantec/Norton? Can you not get this problem of mine sorted out?

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Hi oldnic,

This may very well help you.
http://service1.symantec.com/SUPPORT/norton2008.nsf/docid/2007092806435679?Open&docid=2004051810092946&nsf=custserv.nsf&view=docid


and its straight from the horse's mouth.

anaanymous

Posted on Oct 14, 2008

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Actually, only with a three way call..if you want to do that, award the fixya here, and then connect directly through the askme feature..i have been down this road, but a three way conversation is necessary, since you are the account holder..

Posted on Oct 14, 2008

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To renew your suscription go to here:

https://renewalcenter.symantec.com/storefront/user/home.jsp;jsessionid=I0h9YAqATxk4XaltVfdnbsr62IXGfsjWXcGmZPecLybtVWPnqJnh!888266287

or Open your Norton, then go to "Your Account"

And Select the option "I have already paid my suscription, check my status"

You only need your registration email used the first time in order to get your already registered key.

Posted on Oct 14, 2008

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You need to contact symatech, you can contact them here
Symantec

Posted on Oct 14, 2008

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I think you might have did this...
Just to confirm ...

Did you try contacting Norton about this?

Posted on Oct 14, 2008

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2 Answers

Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.


Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

Sep 27, 2008 | PC Desktops

1 Answer

I received an e-mail stating that my Norton AntiVirus subscription is scheduled to automatically renew on September 19, 2008, I keep getting a pop-up telling me to verify my my subscription for renewal. ...


norton does not automatically renew, unless you pay, then you can update the version, either a spam e mail or pop up, only renew it when the official norton pop up tells you

Sep 15, 2008 | PC Desktops

2 Answers

Are norton security says that are security status is at risk.tried fix now a few times,doesnt work.says spyware defs at risk.virus spyware scan at risk.protection updates at risk.please help


In my experience Norton can become flakey at times. Make sure your subscription to norton has not expired. Otherwise try un-installing norton and re-installing it. Part of it may have become corrupted.

Jei

Jul 28, 2008 | PC Desktops

5 Answers

I got free norton trial with new laptop, about to expire so yesterday I ordered,as recomended, extended download service,norton internet security subscription and norton SystemWorks basic edition upgrade....


Chances are, the software that is already in your computer will be able to connect to its website and after entering an authorization code provided to you when you ordered it, the software should update itself. Otherwise, contact Norton's website directly.

Jul 16, 2008 | PC Desktops

2 Answers

Unable to enter Subscription Key/Renewal Code


The renewal should be under the help tab of the internet security main screen. After renewing, U should get an email with the new code to enter.

May 26, 2008 | PC Desktops

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