Question about Canon DR-2580C Path-Through Scanner

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Canon Dr-2580C It's now scanning with a black background after I had a paper jam. What button/lever did I accidently push?

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  • Anonymous Nov 26, 2008

    When I turn on the scanner, it seems to be losing it's power.

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Try and scan a white paper. If the output is black, then may be the LEDs are not glowing, likely the wire is loose. Actually it is not easily reacheable! Try duplex scanning to check if both scan modules are fine.
S. Mohan

Posted on Mar 18, 2009

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Canon DR-2580C scanner only scanning half the page. What could be the problem?


Select Auto for page size. The scanning software displays scanned image in many options, including 'fit'. Choose 'fit' so that you see complete image.

S. Mohan

Dec 29, 2011 | Canon DR-2580C Path-Through Scanner

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Black at the bottom of scanned pages


There should not be a thick black line at the bottom, but could be from several things, light coming in from somewhere is my first guess, toner is almost out or the ribbon is getting stuck on the inside at that point. You may have to call Cannon and ask them.

Aug 21, 2009 | Canon DR-2580C Path-Through Scanner

1 Answer

Dr-2580C nolonger pulls one page at a time.


How old is the rubber roller, in terms of number of scans? It it had crossed 250,000 better change it. It wears out and no amount of cleaning can help. Ensure that the paper is not sticky. Stapled documnets are held together where the pis was, ensure they are free.
S. Mohan, Chennai, India

Mar 19, 2009 | Canon DR-2580C Path-Through Scanner

1 Answer

I have a new DR-5010C scanner. I used to use the


I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website (http://software.canon-europe.com/). This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
S. Mohan. Chennai, India

Mar 19, 2009 | Canon DR-5010C Scanner

1 Answer

Canon DR 2580C Scanning issue


In Captureperfect, select page size as 'Scanners Maximum'. Select automatic paper size, check the output now. If you select bigger paper size and smaller paper, you will see lack output, outside the paper area.
S. Mohan, Chennai, India

Nov 26, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

Canon DR-3080cii paperjam


The 3 paper sensors are located along the center of the paper path. They are: Registration (lever type) on the bottom between separation & registration. Look for lever damage or torn paper. Scan Start (reflective) on the top between registration & front reading roller. Clean the sensor window with qtip & alcohol. Delivery (lever) at the eject roller. Same as reg, but harder to see due to location.The feed roller exchange kit is 6915A001. The rollers in this machine are not considered user replaceable. 

Oct 09, 2008 | Canon DR-3080CII Path-Through Flatbed...

1 Answer

Error message -4431


If the scanners keeps blinking while powering on, it is because it has not been intialised. Check for loose shreds of paper in the paper path. Unless the scanner intialises, it cannot scan. If simpel 'countonly' option works, then the scanner is okay.
S. Mohan, Chennai, India

Sep 04, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

Streaks in image scanned by Canon DR-2580C Path-Through


The staples cannot reach the sensors. They could have scratched the glass above the sensors. Clean the glass with IsoPropyl alcohol. Try scanning a few images to find if the scratch marks are on the same place on all images. Once confirmed that the glass is scratched, you can change the glass. You need a technical expertise to change or call service staff.

May 29, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

Canon DR-2580C Scanner


You must have 'checked' the multipage option in the scanning software. Try scanning first page only and store as say temp1 and later all pages as temp2. If the file size is different you can deduce that the scanner has scanned all pages! To view multipage files, you need a proper software.

S. Mohan, Chennai

Nov 29, 2007 | Canon DR-2580C Path-Through Scanner

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