Question about SanDisk Sansa MP3 Player

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USB 2GB Sansa express i pod with micro sd

Hello sir/madam
when i connect my i pod to the usb port of my computer i recevie the sandisk mouse with computer icon indicating that it is connected. I also get the battery icon .But the ipod does not play or show any data on its properties.it also swiths off immedietly on swithing ON the player.
The same model another ipod on connecting it to yhe computer i get the answer as YOUR USB DEVICE IS NOT RECOGNISED. Please give me a remedy solution for both my ipod Whether it can be made serviceble or not' my e mail ID is jsrl_07@rediffmail.com
Thank You

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  • SanDisk Master
  • 19,396 Answers

If you are using an USB extension or an USB external hub, get rid of it.

Try plugging the MP3 to a different USB port.

Try unplugging AC charger, and removing laptop batter for ten minutes, sometimes this can fix problems caused by accumulation of electrostatic charges on USB controller.

If that does not solve the problem, test a different USB device on the same laptop, and test the MP3 on a different computer. Either one may be faulty.

If the problem is the laptop you may fix it by removing and reinstalling USB root hub on hardware devices in Control Panel.

Posted on May 21, 2009

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1 Answer

I have sansa e200 4gb and not read my micro SD 4GB in the player and not through usb on my computer.Help me please


The Sansa e200-series uses microSD cards. Your 4GB card is actually a microSDHC card (the HC stands for High Capacity). While it fits into the slot, it is electronically incompatible and won't work. You need to go with microSD cards, 2GB and smaller.

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Mar 01, 2009 | SanDisk Sansa MP3 Player

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When i connect my sansa clip 2gb it will not charge. it say connected and then goes off. I thought it was charging but when i checked it the battery had died what do you suggest i do to get it working...


Hi,
Check for the following:

USB Cable 
Make sure that the USB cable is properly plugged in and use the original cable. 

Computer in Hibernation mode 
Make sure the computer isn’t entering hibernate or sleep mode while the device is connected.  The computer must be on in order to charge your player. 

USB Port 2.0 
Make sure the player is connected USB 2.0 port (1.1 occasionally causes charging problems). 

USB Port location 
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device. 

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Make sure the battery is fully charged.  It takes approximately 3 hours to fully charge the battery. 

Latest firmware 
Make sure to update firmware by downloading and installing the Sansa Firmware Updater

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The best thing to do is change your usb port for the adapter for your wireless keyboard and mouse. It sounds like there is a conflict in the usb on your computer. What operating system are you running? Windows Xp? If so, you may need to uninstall the usb device in the hardware manager for both usb devices.

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i tell you connect to the computer your device
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SanDisk Sansa Express (2 MB) MP3 Player QUIT WORKING


hii
just re plug it and see what happens or.. if you have wall mount charger with a usb connect .. then us it ... and if all fails... open ur player and disconnect the batter for a minute and reconnect it and then put it to recharge...
let me know what happnes..
tc

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4 GB micro sd and the Sandisk Sansa e250R...


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