Question about Philips GoGear SA178 MP3 Player

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Philips GoGear 4gb

I have a Philips GoGear 4 gb ...the moment i turn on the player i get the message device/database error .i cannot do anything...can u suggest me some solutions
thanx

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Connect ..... Format .... if still does not work ... reset ... if still not working please upgrade firmware from philips website

Posted on Oct 14, 2008

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1 Answer

My 16 gb gogear froze


1 On your computer, select Start >
Programs > Philips Digital Audio Player
> Aria Device Manager > Philips Device
Manager to launch the Philips Device
Manager.
2 Turn off GoGear Aria before you
continue.
3 Press and hold the volume button
while you connect GoGear Aria to your
computer.
4 Keep holding the key until the Philips
Device Manager acknowledges GoGear
Aria and enters the recovery mode.
5 On the computer, click the Repair
button and follow the instructions of the
Philips Device Manager to complete the
recovery process.
6 When the recovery is completed,
disconnect GoGear Aria from your
computer.
7 Restart GoGear Aria.

The full manual is found here: http://www.p4c.philips.com/files/s/sa1ara16k_17/sa1ara16k_17_dfu_aen.pdf

Oct 29, 2009 | MP3 & Digital Media Players

2 Answers

Device/database error


there must be some discs or software that you need to install and after a format and getting the software to synch it that should resolve it - am guessing they have made there own software that should format it correctly for you.

Jun 28, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I have philips go gear 1gb ipod. ...the moment i


You have to go to Philips website and download the Philips Device Manager for your model. Once you have installed it, run the Repair function.

-Tha Mp3 Doctor

Feb 24, 2009 | Philips GoGear SA178 MP3 Player

1 Answer

DATABASE ERROR


Download the updated version of the Philips Device Manager from www.usasupport.philips.com

Once you have downloaded the latest version, run the "Update" function in the Device Manager, and it will upgrade your player's firmware. It will solve most DB corruption issues.

-Tha Mp3 Doctor

Jan 10, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Philips GOGEAR 4 GB mp3, unable to download videos to it


Merry Christmas Leo! Just got a GoGear for my son and my daughter. I used the bundled application to convert a DIVX AVI file to the Philips GoGear format. Then just open the Windows Explorer, locate the Video folder on the Philips (which should show up as removable drive). Then copy the file over as you would any other data file. 

Dec 25, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Major problems


You have to run the "Repair" function in the Philips Device Manager to remove this error message - see Philips website or call them for details.

Then upgrade the firmware:
Recovery Mode for Philips' GoGear
Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor
-----
Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 02, 2008 | Philips GoGear HDD1830 MP3 Player

2 Answers

Gogear 8gb


The HDD1830 is not Mac compatible. The database file has probably been deleted or corrupted. The player doesn't scan the hard disk on start-up, it only read the database file. Anything it doesn't read from the database file is ignored.

You will need to restore the player with the Philips Device Manager, and re-load your tracks.

Jun 20, 2008 | Philips GoGear HDD1830 MP3 Player

2 Answers

Frozen screen


Sounds like the database has become corrupt. The only cure for this is to restore the player.
This can be caused by shock to the player, not "safely disconnecting" from the PC, or incompatible Windows or Media Player version.

Assuming you player is a Philips HDD1830, install and run the Philips Device Manager from the product CD.

Select the repair/restore option.

Connect the player to the power supply and PC, then follow the on-screen prompts.

This will format the player, and restore the system files.

NOTE: ALL TRACKS WILL BE DELETED.

If you player is an SA6085 or SA6185, then the same method applies, but you will need to press and hold [VOL+] on the player whilst connecting to the PC, until told to let go.

If this doesn't help,, post your model number for more specific help.

May 14, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips mp3 play isnt working


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 09, 2007 | Philips GoGear SA178 MP3 Player

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