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The lens error is due to failure of the lens control system. You can remove battery and card replace battery and while switching on tap the lens hood on your hands so as to disengage any dirt or mechanism being struck. Use some air to blow between the lens to dislodge any sand particles struck inside. Unless you are familiar with handling ofsmall devices must the camera be opened. If so check the voltage on the motor drive, check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and realased. If none of these works then you can think of taking consensus with the service centre. Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.
If the camera was operating properly before the zoom error then the most common problem to a stuck lens is dirt getting stuck between the two lens barrels. There are a few fixes for this none are guaranteed to solve the problem and should not be attempted if the camera is under any type of warranty. They include removing the batteries for a few minutes, reinstalling the batteries with fresh once with full power, turn the camera on while holding the the zoom button. Another method is to see if you can provide extra power to the focus motor by having the LCD screen turned off. There my be a button that allows you to switch from the viewfinder to the LCD screen switch to the viewfinder and try several times to focus (just point the camera at different distant objects) and attempt to focus the camera. I hope this gives you the results you need because the other suggestions may further damage the camera and are only a (last resort) thing. One is with the camera turned on tap the body on a counter or table edge while trying to zoom the lens obviously in the opposite direction to where it's stuck. The last is to gently push the lens in with the palm of you hand while zooming in. All these are just suggestions and carry no guarantee of working and may further damage the camera. The biggest cause of this problem is dust from a camera bag or some other environmental condition like sand from a beach.
If you have some skills, you can open the camera and cline your zoom lens with toothbrush and compressed air. Try to separate zoom lens from the electric motor. usually is 2 or 3 screws. You will see a lot of sand inside the camera and lens. And next time when you will go to the beach, you will take more care about your camera.
Solution 2, and more easy is to buy another zoom lens from ebay.Or another camera same model with broken LCD or other technical problem than zoom lens.
Hi, This problem is related to the malfunctioning of zoom motor, Two possibilities are there, 1- If company provides technical help on component leve in your regionl then zoom motor may replace. 2- If component level support is not available then LENS ASSEMBLY must be replaced. Contact your nearest fuji service centre or contact any expert nearby for the specific part replacement. Thanks for using fixya.
There are several causes for this to happen. 1. The lens assy is out of alignment and stuck; stalling the motor. 2. The motor itself is defect 3. If you can hear the motor working , then it will be a stripped plastic gear between motor drive and lens assy. DIY repair not recommended (possible)
Had 570UZ for 2 weeks and "ZOOM ERROR" occured. Seemed hopeless. Changed batteries several times, bought new Alkaline. No change. Finally decided that it is probably a connector problem. Turned Camera Off. Held Camera by the lense barrel. Held palm of other hand and thrust the back of the camera ( LCD side) into the other hand. The idea being to jostle the camera contents without cracking the LCD. Did this a couple of times, turned camera on and it works fine. At least for this evening. At least for now it seems like a classic component connector problem somewhere inside the camera.
Knocking the bottom of the lens end of the camera 3 times on a wood table, medium gentle, fixed a zoom error (where it would not focus in zoom) The camera had been dropped whilst skiing holiday and this method fixed it. Very Happy!.
look for a tiny pinhole and insert a pin while powered up to reset...if this does not work, if you get to the point to see any electric motor, then apply a battery powered set of jumper wires to the motor to manually run the zoom back and forth. start with one battery (1.5 volts) only!