Question about Canon Printers & Copiers

2 Answers

Have cannon lide 35 when i open software and hit scan, i get (cannot open twain source.) device manager says it is working properly, have rebooted computer, vista, and have uninstalled and installed software. ditto with drivers still no twain source.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Apparently that page has moved. However it is still available in the internet archive:
https://web.archive.org/web/20081023034654/http://www.everythingusb.com/forums/showthread.php?threadid=7337

Suggestions from that page are:
- Check to make sure that Still Image Service is running and Startup Type is set to Automatic
- Install VueScan (alas, this software is not free)
- C:\WINDOWS\twain_32\CNQLxx (xx is the number of your scanner) should be included in the PATH environmental variable
- Re-install the earlier versions of drivers (CSU621) and ToolBox, 3.1. Follow the original Canon instructions from 2003, when Windows asks for the drivers in the setup wizard. I typed in -or browsed- to the C:\Windows\Temp\ folder and chose the old SGSU621. Once rebooted the Toolbox 'saw' the scanner and we were back in business.
- Looking in Device Manager, I saw that the driver version # was that of the WIA driver, not the TWAIN driver. I Uninstalled the driver, with the box to delete the driver from the computer checked. I then disconnected the scanner, reinstalled the TWAIN driver (just to be sure), then reconnected the scanner. Plug and Play found the "new" hardware and installed a driver for it. Checking Device Manager, the driver was now the ver# for the TWAIN driver.

Posted on Dec 16, 2015

  • Michael Wettach
    Michael Wettach Dec 16, 2015

    And by the way the scanner works fine in Linux with xsane and other scan software. It is recognised immediately and just does its job.

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Http://www.everythingusb.com/forums/showthread.php?threadid=7337 shows possible solutions.

Posted on May 11, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Canon MP150 automatically shut off while I'm using it... Help Anyone?


Uninstall the printer drivers and any software that cam with the install disk. In Windows go to My Computer>Hardware>Devices Manager and then click open the printers/scanners entry, then right click and select "delete". (If you have any Yellow highlights anywhere in any device list... the problem runs a bit deeper. You will need to delete and reinstall any hardware that is Yellow marked as this indicates a device conflict. My recommendation is always to update standard Plug and Play drivers with specific drivers provided by the device manufacturer, if available.) Check the software to see if an Uninstall command is included in the PROGRAM file. If not, go into MY Computer and uninstall the printer/scanner software from the Program List. REBOOT the computer! Then go to the Cannon home page and find the newest drivers for the product and your operating system on their site; download and install. Also check for updates to any of the software that you had on the install CD that came with the printer/scanner. Install only the software that came with the install CD from the CD. THEN REBOOT THE COMPUTER. Then go back to the Cannon support site and install each software update IN ORDER until you finish. Reboot the computer and check how everything works. Bear in mind that some software may be made by a third party (from another supplier) and to get most recent updates you may have to go to the third party site. (As an example, EPSON typically uses NEWSOFT and ABBYY Fine Reader for scanning.) Do not use illegal software or cracks to get new versions of software that you're equipment may be able to use. This only makes it more difficult to update the programs later. The advice provided by the other technicians is valid, just keep things as simple as you can when diagnosing compatibility issues.

Aug 26, 2012 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

I have HP Officejet J3680 All in one I wanted to scan a document but it is saying there is not option..


canning functionality from the LJ3380 and CLJ2840 series All-in-One devices may not function until the correct Twain Data Source is selected by the user. This can be done by attempting to scan from the foundation scan executable "hppscan2.exe ".
  • For the LJ3380 series this is located in C:\Program Files\Hewlett-Packard\LJ3015_LJ3020_LJ3030_LJ3380->hppscan2.exe
  • For the CLJ2840 this is found in C:\Program Files\HP\Digital Imaging\bin->hppscan2.exe
When the "hppscan2.exe " is launched from this location where it resides, a dialog box will open with a "Select Source " box listing the installed Twain scanning devices available. If this box is not seen, then there is only one Twain device installed. In some instances user input is needed to chose the "correct" Twain data source for scanning to be successful from the LJ3380 and CLJ2840 series devices. If the incorrect Twain data source is selected- an error "Cannot initialize device " will be seen.

Oct 27, 2010 | HP J3680 Officejet All In One Printer

1 Answer

Unable to Scan


Remove the TWAIN software and reinstall it. Best if you can use the add/remove software in the control panel. You might want to look in the Device Manager for the USB entry that controls the device and remove that. If you find it open with an error, definitely remove that entry.

You might want to check with Brother to see if they have a updated driver for your 5840.

Thanks for your question at FixYa.com

Jan 01, 2010 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

When I open HP Scan Pro and attempt to scan a document it tells me the scanner is not found. It is plugged in by USB correctly.


The computer is looking for a "Twain" device. Although the printer is correctly installed, to scan a document or picture, you need a program to associate with the scanner and identify the "Twain" device. To do this, open up any photo software or even MS Paint. Under the File tab there should be an option to Import or Import from a device i.e. camera, scanner. This is the option you want. Select your HP Scan Pro as the Twain device and you can scan from your computer. The other way would be to open HP Imaging software package that came with the machine and configure your scanner from within the program. Either way works its just a matter of preference. Best of luck and reply back with any questions.

Nov 05, 2009 | HP Photosmart C3180 All-In-One InkJet...

3 Answers

I have a Canon scanner 5000f. All of a sudden the computer won't recognize it and says it is "unable to select Twain Source." What do I do?


First you need to follow the instructions for installing the scanner. It is important whether you connect the scanner before the software is installed and whether you work from the new hardware found box or just install the driver as software. It sometimes varies between operating systems as well.

Sometimes the twain files can become corrupted. Since other devices like digital cameras use the twain files they aren’t erased with a driver uninstall or overwritten with an install. If the twain files are gone the driver install will also install them.

Uninstall ScanGear (I think that is the Canon driver software) and remove the scanner if it is still showing in device manager and control panel under scanners. Unplug the USB.
Do a search for twain and delete all you find in the Windows folder. There is probably a folder and several files – delete them all. Do not remove any twain files not in the Windows folder.
Dig out the instructions and reinstall the scanner exactly according to them.

Jan 14, 2009 | Printers & Copiers

1 Answer

Hello and Thank You for your help. My name is Ray Ramirez and I had purchased a Canon CanoScan LiDE 25 scanner and has been working fine until yesterday when as usual I was scanning some info to email...


You have to uninstall all your scan software.
After that delete all the folders created by the installation before
Clean all paths of your last installation (Regedit)
Install everything again

Oct 02, 2008 | Canon Printers & Copiers

1 Answer

Scan Problem with HP Officejet 6110 All-in-one


Once try to scan from the scanners and camera wizard to check the two way communication between the computer and the all-in-one.

  1. Verify that the all-in-one product power is turned on and the printer cable is properly connected.
  2. Click Start .
  3. Click Programs .
  4. Click Accessories .
  5. Click Imaging .
  6. From the Imaging application, click File , and then click Select Device .
  7. Select the HP all-in-one device from the TWAIN source list.
  8. Click File , and then Acquire Image . Imaging for Windows will scan from the all-in-one product using TWAIN software instead of the HP software.
If you are able to scan by performing the above steps then search for the file hpqscnvw.exe and try to scan from there.

If you are not able to scan even from the above steps, once refresh the USB cable and then try to scan again.

if you are able to scan from that file then try to scan from HP Director, if the issue persists then create a shortcut icon for that file and then try to scan else uninstall the software and reinstall.

Jun 18, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Scanning


The 6180 memory device refers to the removable memory devices that can be loaded into the slots on the front of the machine, not the scanner. Your devices are configured wrong.

 

The scanner is a TWAIN device and therefore requires a Twain driver. Accessing Twain sources requires you to SELECT SOURCE for your scanning software.

 

Just un-install, re-boot, then re-install the drivers for the 6180. Make sure to allow the resident software that runs on your PC to run in the background.  HP needs the "ImageMonitor" and other software to run in order to "feed" your scanning software.

Oct 15, 2007 | HP Photosmart C6180 All-In-One InkJet...

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

94 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts

kakima

Level 3 Expert

96333 Answers

old marine
old marine

Level 3 Expert

1453 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...