Question about RCA DRC8335

3 Answers

RCA SUCKS I bought a DRC8335, it froze up with a dvd inside it that couldn't be retreved after having it for 6 months. They had me send it in so that I could get a replacement. After waiting two months I recieved another one that wouldn't do anything at all, its froze on HELLO. A friend also bought one the same time I did, his did'nt last but two months, Thomson wouldn't help him at all. Whats so bad is that Tomson will lie to you just to get you off the phone. They donot wish to help anyone. After sending my unit back, I called to check the status of the return two weeks later & they said they never received it, that is until I gave them the tracking number and told THEM when they recieved it. Since then all I got was (wait 7 to 10 business days for another unit), or your unit was shipped, just wait. Call back and find out that nothing has been shipped, wait another 7 to 10 business days. If they say they will refund your money, you'll have to wait 6 to 8 business weeks, call & check on that after 4 weeks & they say wait another 6 to 8 business weeks from that day you called. They never sent a check, but I did get another piece of junk that doesn't work.

Posted by on

  • tidly Oct 14, 2008

    Took the recorder out of the box, plugged it in. It says HELLO, nothing works.

  • Anonymous Dec 08, 2008

    After contacting Thomson in July, I turned my 8335 in, Thomson received it August 7th, 2008.
    They sent another one 3 months later and that one was broke before I even tried it. The response was HELLO! Hello! HELLO!
    It would do nothing else.
    When I contacted Thomson about it, She laughed, thought it was funny. IT"S FUNNY TO THEM; they finally sent me a return label a month later. I still don't have a refund or another working unit.
    It is now December 7, 2008. Contact: Angel Parker, Customer care representative phone # 317-587-3144

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 19 Answers

Symptoms:

Unit locks-up after displaying "hello" message on front panel.

Interface error! Turn off the power
<--- explains how to completely restore your combo in less than 20 minutes by replacing a $1.59 part on the power-supply board. mikeadams110@yahoo.com

Posted on Nov 27, 2008

  • Mike Adams
    Mike Adams Dec 07, 2008

    Generous words of appreciation from fellow combo recorder owners who successfully restored their units back to fully-operational condition



    December 04, 2008 received by email from John H.
    Mike. Thanks for providing this excellent DIY repair guide. My RCA DRC8335 is now performing perfectly again! In my case, the failure was caused entirely by capacitor C226 which I've just upgraded to 35 volts as advised, purchased from Radio Shack. Thanks again.



    December 04, 2008 received by email from Glen
    Dear Mike. Simply awesome, my DRC8320N combo's now fixed thanks to you! The only thing remaining I need to do is replace the VCR drive belt so its drawer will lock into place properly. Feel free to share my joy. Thanks again for all your help.



    November 25, 2008 posted by Norstar448 on Fixya
    I printed out Mike Adam's solution and phoned 2 electronic repair shops who refused to listen to how my machine could easily be repaired. The third said to bring in the info and my machine. He quickly located the part and replaced it and my machine is 100%. Thanks Mike!



    November 14, 2008 received by email from Brandon
    Mike. Since I last wrote, I've already taken my recorder apart, replaced capacitor #C232 and it's now working great! I repaired it myself without any electronics background or having done anything like this before. It really felt rewarding after putting things back together and plugging it in, to discover everything was working perfectly again.

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Dang this just happen to me, I will be calling RCA tomorrow.

First the Tape part stop working, they said I can mail it back to the manufactor since the year is not up on it. I did not do that.

But now the DVD part stop working, so the whole system is not working about now I will be calling them before December hits so that can send me a new one...

Posted on Oct 16, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,605 Answers

Can't help you deal with the seller, but you have porblem with the PC then I might be able to help, I need more infor in order to help you.

Posted on Oct 14, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

WHERE CAN I GET THE USER MANUAL FOR THIS DRC8335


Try this link below.

http://www.retrevo.com/support/RCA-DRC8335-DVD-Players-manual/id/2771dj585/t/2/

Hope this helps,
Best Regards,
Mark

Dec 28, 2010 | RCA DRC8335

2 Answers

Where can i get a dvd drive for my RCA DRC8335?


Check at"rockbottom.com" and look at the "thasr bin,I bought a whole machine for $13.00 at auction and all that was wrong was the remote was missing. gunshopmike

Aug 06, 2009 | RCA DRC8335

1 Answer

RCA DRC8335 or Curtis DRC8335 Problems at amazon.com rate poor?


There is a dvd stuck in the machine and I cannot access the setup or any thing else. The machine simply says hello.

Jun 09, 2009 | RCA DRC8335

1 Answer

Problem with DVD/VCR RCA DRC8335


More than likely the DVD drive in your unit is bad.

Feb 27, 2009 | RCA DRC8320 DVD Recorder/VCR

1 Answer

Did you get a replacement unit from the manufacturer


I did send in our unit. I asked for a different model since others posted that they got replacements only to end up with the same problem again and sometimes again. We got the replacement yesterday and of course it is the very same model. It took two months and two days from the time they received our unit back. You might ask about getting a prepaid shipping label from RCA. I noticed after paying to send ours in that others were send the prepaid label. I requested to be reimbursed for the $26.00 in shipping but didn't get that either. I guess it is up to you about what to do, but I do feel you are due a replacement. They didn't ask for our receipt when I called...... Hope that helps.

Aug 07, 2008 | RCA DRC8335

1 Answer

Locating a coaxial cable to replace factory supplied cable


Radio shack should have what you need. RG6 is better than RG59 if you have a choice.

Jul 28, 2008 | RCA DRC8335

1 Answer

Video will not work


I am having the same problem and no one has been able to help me.

Jul 07, 2008 | RCA DRC8335

1 Answer

RCA DRC8335


Hi sjw632001,

Or should I say Steve Warren of Enfiield Ct? It's good that you can't fix your vcr. We wouldn't want you graduating from soliciting kids online for sex to watching child porn now would we?

Enjoy your time with bubba!
2265270.jpg

A commited volunteer.

P.S. Aren't you NOT supposed to be on the internet?

Jun 22, 2008 | RCA DRC8320 DVD Recorder/VCR

1 Answer

Can not save television channels


Send it back and get your money

Apr 01, 2008 | RCA DRC8335

1 Answer

RCA DRC8335 VHS / DVD player does not work


if it's new, send it back. it should still be under warranty.

Mar 27, 2008 | RCA DRC8335

Not finding what you are looking for?
RCA DRC8335 Logo

188 people viewed this question

Ask a Question

Usually answered in minutes!

Top RCA DVD & Blu-Ray Players Experts

The Knight
The Knight

Level 3 Expert

68368 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Cindy Wells

Level 3 Expert

4761 Answers

Are you a RCA DVD and Blu-Ray Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...