Question about RCA DRC8335

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RCA SUCKS I bought a DRC8335, it froze up with a dvd inside it that couldn't be retreved after having it for 6 months. They had me send it in so that I could get a replacement. After waiting two months I recieved another one that wouldn't do anything at all, its froze on HELLO. A friend also bought one the same time I did, his did'nt last but two months, Thomson wouldn't help him at all. Whats so bad is that Tomson will lie to you just to get you off the phone. They donot wish to help anyone. After sending my unit back, I called to check the status of the return two weeks later & they said they never received it, that is until I gave them the tracking number and told THEM when they recieved it. Since then all I got was (wait 7 to 10 business days for another unit), or your unit was shipped, just wait. Call back and find out that nothing has been shipped, wait another 7 to 10 business days. If they say they will refund your money, you'll have to wait 6 to 8 business weeks, call & check on that after 4 weeks & they say wait another 6 to 8 business weeks from that day you called. They never sent a check, but I did get another piece of junk that doesn't work.

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  • tidly Oct 14, 2008

    Took the recorder out of the box, plugged it in. It says HELLO, nothing works.

  • Anonymous Dec 08, 2008

    After contacting Thomson in July, I turned my 8335 in, Thomson received it August 7th, 2008.
    They sent another one 3 months later and that one was broke before I even tried it. The response was HELLO! Hello! HELLO!
    It would do nothing else.
    When I contacted Thomson about it, She laughed, thought it was funny. IT"S FUNNY TO THEM; they finally sent me a return label a month later. I still don't have a refund or another working unit.
    It is now December 7, 2008. Contact: Angel Parker, Customer care representative phone # 317-587-3144



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Unit locks-up after displaying "hello" message on front panel.

Interface error! Turn off the power
<--- explains how to completely restore your combo in less than 20 minutes by replacing a $1.59 part on the power-supply board.

Posted on Nov 27, 2008

  • Mike Adams
    Mike Adams Dec 07, 2008

    Generous words of appreciation from fellow combo recorder owners who successfully restored their units back to fully-operational condition

    December 04, 2008 received by email from John H.
    Mike. Thanks for providing this excellent DIY repair guide. My RCA DRC8335 is now performing perfectly again! In my case, the failure was caused entirely by capacitor C226 which I've just upgraded to 35 volts as advised, purchased from Radio Shack. Thanks again.

    December 04, 2008 received by email from Glen
    Dear Mike. Simply awesome, my DRC8320N combo's now fixed thanks to you! The only thing remaining I need to do is replace the VCR drive belt so its drawer will lock into place properly. Feel free to share my joy. Thanks again for all your help.

    November 25, 2008 posted by Norstar448 on Fixya
    I printed out Mike Adam's solution and phoned 2 electronic repair shops who refused to listen to how my machine could easily be repaired. The third said to bring in the info and my machine. He quickly located the part and replaced it and my machine is 100%. Thanks Mike!

    November 14, 2008 received by email from Brandon
    Mike. Since I last wrote, I've already taken my recorder apart, replaced capacitor #C232 and it's now working great! I repaired it myself without any electronics background or having done anything like this before. It really felt rewarding after putting things back together and plugging it in, to discover everything was working perfectly again.


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Dang this just happen to me, I will be calling RCA tomorrow.

First the Tape part stop working, they said I can mail it back to the manufactor since the year is not up on it. I did not do that.

But now the DVD part stop working, so the whole system is not working about now I will be calling them before December hits so that can send me a new one...

Posted on Oct 16, 2008

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Can't help you deal with the seller, but you have porblem with the PC then I might be able to help, I need more infor in order to help you.

Posted on Oct 14, 2008

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Hi sjw632001,

Or should I say Steve Warren of Enfiield Ct? It's good that you can't fix your vcr. We wouldn't want you graduating from soliciting kids online for sex to watching child porn now would we?

Enjoy your time with bubba!

A commited volunteer.

P.S. Aren't you NOT supposed to be on the internet?

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