Question about Computers & Internet
A couple of questions: Are you using an accout that has install rights? (ie. Administrator level account ) Are you seeing the UAC (user account control) prompts if you are are you clicking allow this software to run? Can you install other software? If these are true then
at this point try removing all printer software, then restart computer. Now turn on printer connect usb cable to printer then plug into a usb port on the computer, Do you get a "Found New Hardware" popup window? If so remove the cable from the computer and restart the computer. Now insert the cd that came with printer and follow the instructions for the software installation. If you don't see a "Found New Hardware"prompt then try a new usb cable, or try leaving the printer connected and turning the printer off for about a minute then back on. If this doesn't help try leaving it connected and re booting your machine also try different usb ports on your machine. If none of this helps you may have account permission issues or just bad hardware.
I would really need more info about your machine configuration if these tips don't help
Posted on Oct 14, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 11, 2010 | Lexmark X5470 All-In-One InkJet Printer
Mar 13, 2009 | Lexmark X5470 All-In-One InkJet Printer
Oct 17, 2008 | Lexmark Office Equipment & Supplies
Jul 05, 2008 | HP PSC 2210 All-In-One InkJet Printer
Jun 02, 2008 | Office Equipment & Supplies
Apr 24, 2008 | Lexmark X5470 All-In-One InkJet Printer
Apr 15, 2008 | Lexmark X7350 All-In-One InkJet Printer
Feb 09, 2008 | Lexmark X1240 All-In-One InkJet Printer
Nov 27, 2007 | Office Equipment & Supplies
73 people viewed this question
Usually answered in minutes!