Question about HP Photosmart C6180 All-In-One InkJet Printer

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Oxc18a0101 error message - C6180 All-In-One

I ran out of ink for several of the cartridges so I replaced them. I now get the error message of Ink System Failed with an error code of Oxc18a0101.
I have taken the cartridges out and replaced them, I have turned the printer on and off and have still received the error message. HELP!! This is only the second time that I have replaced these cartridges.

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  • berilla_mom Oct 15, 2008

    Thank you for your assistance!!!! What you suggested fixed the problem. Also, just for your information I tried the instructions from HP before I documented the problem on your site and they didn't seem to work.

  • May Hagen Feb 23, 2013

    Wow!!! It worked. HP's solution didn't do anything. THANK YOU SO MUCH

  • Anonymous Mar 21, 2014

    above message on read out. Will not print. Had lost electrical power. Have taken out and replaced printer ink 3 or 4 times.

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  • 19,396 Answers

Try the following reset:

Hold the OK and the Help button at the same time. While holding them down, plugthe power in. Continue to hold both buttons until the unit shut off.
After shutting down, release both buttons and power on the printer.

Alternatively follow instructions on this document from HP.

Posted on Oct 15, 2008

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Error message "to print in color, install the following cartridges:" continually comes up after installing new cartridge.


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My HP Photosmart C6190 keeps telling me to replace two ink cartridges when I have just replaced all the cartridges.


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Have a look at the link below, it should assist you in solving your problem.


http://h30434.www3.hp.com/t5/Other-printing-questions/Ink-system-failed-Error-Oxc18a0101-on-photosmart-D7160/m-p/14911

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Ink repair hp c6180


Step one: Reset the printer
CAUTION: Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
  1. Lift the top cover. Figure 1: Lifting the top coverc00813643.gif
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch. Figure 2: Unlatching the cartridgec00372272.gif 1 - Black cartridge 2 - Color cartridges
  3. Remove the cartridge indicated in the error message. Figure 3: Removing the cartridgec00372273.gif
  4. Gather the following cleaning materials:
    • Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  5. Lightly moisten the swab or cloth and squeeze out the excess moisture.
  6. Holding the cartridge by its handle, wipe the copper contacts. Figure 4: Wiping the contactsc00372274.gif 1 - Copper contacts
  7. Replace the cartridge and then close the latch and the printer top cover.
  8. Check the printer for the error message. If the error message still displays, go to the next step.
    NOTE: The printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.
Step three: Replace the cartridgeIf the error message still displays, replace the indicated cartridge with a new cartridge

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I have a hp c7280 printer with a error code OXC18A0101 what does it means


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The "Oxc18" series errors can be removed by resetting the printer. Unplug the USB cable from the printer, remove the ink cartridges. When the "Insert ink cartridges" message appears unplug the power cord from the printer. Wait 1 minute (at least), then reconnect the power cord and turn on the printer if it didn't come on by itself. Reinsert the ink, close the unit and print a calibration page if prompted to do so. Finally reconnect the USB cable to the printer. If this doesn't work, the unit needs service (or replacement if the service call will cost more than a new printer).

Thank you!!

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Where did you get the error message on printer or computer?

If you get the message on printer remove all cartridges and reinsert the cartridges and align the ink cartridges. If the alignment page prints successfully then the problem is resolved.

If you get the message on the computer disconnect the usb from computer. uninstall the software and reinstall the full feature software by selecting connect USB later.

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Ink System Failure HP C5180


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

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