Question about Fargo DTC525 ID Card Printer

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Printer restarts itself after putting it on

When i turn on my dtc500 id card printer, it continues to restart itself instead of going to the main LCD menu.
i mean the booting sequence of the Printer is not complete so it conitues to restart the process. With the problem i cant print at all

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We would recommend to try to update the firmware for this printer from the Fargo website - www.fargo.com. Update the print driver to the most current version from this site as well. Run a test card from the LCD panel if the printer starts after your updates. If successful, run a test card from the print driver on the computer.

If this does not work, there may be major issues. Contact Fargo Technical Support at 800-459-5636.

Visit our id card printer blog for additional Fargo information at www.safecardid.com/blog.

Posted on Nov 16, 2008

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If you are running the self test from the LCD panel on the printer and not from the print driver on the computer, you may have a problem with your main control board in the printer.

Please contact Fargo technical assistance at 800-459-5636 for specific assistance with your situation.

Visit our id card printer technical assistance blog at www.safecardid.com/blog

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If not, try downloading the latest print driver from www.fargo.com.

Visit our id card printer technical assistance blog at www.safecardid.com/blog.

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