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I have a hp deskjet 5150 which printed fine until yesterday (Oct. 13). Now I get a “black print cartridge isn't compatible with this printer” message, which, of course, is not true. I also have a blinking light on the left side of the printer between the X and the down arrow. I'm thinking perhaps the printer is out of toner. Please advise. Thank you. Robert Ludwick/Exton, PA

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  • cozuti Dec 24, 2008

    Exactly same problem. Black ink cartridge printing fine then message says not compatible with printer for no reason.
    Replaced cartridge but new one gives same message

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  • 18 Answers

My first thought would be to remove the black ink cart. and clean the connectors with a Q-tip and alcohol (water will work in a pinch). Sometimes ink will spatter up into this area and cause problems. It is possible that the cart. has a malfunction also - but not likely.

Posted on Oct 14, 2008

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HP Deskjet 5150 poor print quality


For poor printing problems I suggest you run the Tap 10 diagnostic print test (see link to video below).
If the new (or refilled/reman/compatible) HP 56, 57 or 58 ink cartridge refuses to print black/color and/or function at all (i.e. blinking ink light on Deskjet 5000 series printer) or fails to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), the rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance. It is suggested you perform the TAP 43 (and TAP 10) DIAGNOSTIC PRINTER TEST to evaluate the ink cartridges electrical performance. Visit Inkjet411 support site to see instructional video: http://inkjet411.com/?page_id=2358
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1 Answer

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There are very few things you can do, other than what you have aleady done.
I would recommend a decision on how much the unit cost and how long you have used the
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2 Answers

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Hi,

HP Deskjet 5150 Printer uses HP 56 ( Black ) and HP 57 ( Tri color ) Cartridges.
HP Black cost you $23.99 and HP Tri-color cost you $39.99

Click on the link below for more information about cartridges.
Cartridge Information


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

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1 Answer

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If is an original brand? Some generic cartridges or refill ones gave that problem.

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TRY CLEANING THE SURFACE WITH MOIST CLOTH THAT CONNECTS WITH UR COLUR CARTRIDGE CIRCUIT.WISH U SUCCESS

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hi, remove the color cartg take a tissue paper and run it horizontaly on the nozzel, if u can notice the three colors, ur cartridge is ok, may be the contact area of the cartridge,try to clean both the surfaces, and install the exact driver for the printer which will give you the cartridge maintenence options. let me know??

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1 Answer

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ya hi, the nozzels must have got dried up and choked, put a few drops of hydrogen peraoxide on the nozzel for some time and then clean it, this will free the pores in the nozzel, be careful with the chemical, or take some proffessional assistance.. let me know

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