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Paper jam and error code e012 on ir6000

Paper always jam under the drum and sometimes error code e012 appear

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  • judimari Jan 04, 2009

    Jam is under the roller farthest from front. If it makes it through, it comes out wrinkled with what appears as a cigarette burn at top left which changes to a narrow, light ink smear to the bottom of the page, where there few black hair-like strands extend beyond it.

  • Anonymous Mar 23, 2014

    paper jamming error code 3502 comesup

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  • 11 Answers

You could very well have a worn registration clutch, it's behind the the gray roller that sits to the right under the drum. Good luck! If that doesn't do the trick you may have to change your transfer settings in service mode

Posted on Oct 29, 2008

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Posted on Jan 02, 2017

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PAPER JAM MESSAGE APPEARS WHEN THERE IS NO PAPER JAM


Please follow the directions below to clear the paper jam error orincase there is one somewhere.

Turn off the Printer. Remove the drum and toner from the front cover. Remove the toner from the drum. Look inside machine incase of possible paper jam. Open back cover and paper tray incase of jam. Close all doors and put toner and drum back in machine. Turn on the printer, and see if the error message is gone.

Apr 04, 2010 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Just purchased the unit and when it turns on and I go to copy it come back with these two errors. E012 and 0002 Can u help Rich boatcop@bellsouth.net


this error means that something has jammed up or seized the mechanical drive system

• The drum motor (M2) is faulty.
• The drum motor drive system is subjected to an overload.
• The DC driver PCB is faulty.
• The CPU PCB is faulty.

Check all the mechanical drive around the drum unit.

Jan 31, 2010 | Canon CLC 1150 Color Copier

1 Answer

My irC-3200 cannon just show me this error E012 number on the display screen so i want to know what this code mean??Please help me


E012-0001 Error code At about 37 sec. after the power is turned ON, due to a drum ITB motor failure


Symptom About 37 sec. after the power is turned ON, E012-0001 is displayed due to a drum ITB motor failure. Cause Rotational failure of drum ITB motor Items to Check 1) In service mode level 1 COPIER > FUNCTION > PART-CHK > MTR, enter 1 and press the OK key.
2) In service mode level 1 COPIER > FUNCTION > PART-CHK > MTR-ON, press the OK key to check whether the motor is working normally.
3) Check whether 24V is supplied to J93 on the ITB drum motor. If yes, the ITB motor likely faulty.

4) If 24V is not supplied to the ITB drum motor, check whether 24V is output from fuse PCB J70-3 to the ITB drum motor.
Also, check whether 24V is output from the fuse PCB J71-1 to the microswitch PCB and also whether 24V is supplied to the fuse PCB J71-2 from the microswitch PCB.

5) If there is no problem between the fuse PCB J71-1, -2 and the microswitch PCB, the fuse PCB is likely faulty.
If 24V is output from the fuse PCB J71-1 to the microswitch PCB and not supplied to the fuse PCB J71-2, check the microswitch PCB. Field Remedy Replace the drum ITB motor.

FH6-1971 DC Brushless Motor

Sep 01, 2009 | Canon Office Equipment & Supplies

1 Answer

E 00012 Error


E012-check your drum unit /drum drive sometimes stucks up

Jul 17, 2009 | Canon imageRUNNER 2200

1 Answer

Error e012-0001 problem


It is a Drum Drive system over load/ or Drum Motor issue/ DC pcb issue. Need to check drum blades for all colors or if Dev. units are locked up.

Apr 03, 2009 | Canon CLC 1000 Color Copier

5 Answers

RZ 220 Risograph error code A-16-525 after paper jam indication. No jam was present.


The master is stucked on the print drum,open print drum remove master and try again.
Let me know for futher help.

Jan 26, 2009 | Riso RZ220 Duplicator

1 Answer

Check drum cartridge


You need to clean the drum surface as well the charger roller. Removing the paper jammed can caused the surface get the dirty by toner split.

May 13, 2008 | OKIFAX 5650 Plain Paper LED Fax

2 Answers

Need help


I guess I have to use my psychic powers to see what machine it is.....................................................................................
Canon ...........E020 toner feed problem
E012..................?????? ( not in the canon error code list........E010 & E011 Drive problem)

Feb 08, 2008 | Office Equipment & Supplies

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