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Can't access my facebook account

My wife changed here email contact on her facebook account to the same email addy as mine and now it won't let me access my account. I changed her contact email addy in her facebook account and now it says that my facebook account does not exist, how can I get my account back?

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  • tdixon50303 Oct 15, 2008

    thank you very much, i have already dispatched email to them. hope they can help and hope that your problem gets fixed as well. Again thank you.

  • Anonymous Oct 25, 2008

    I have exactly the same problem with my facebook account and a new one we created for my husband... What is going on???

  • asafurst Oct 28, 2008

    my email address for facebook was terminated a few months ago because it was a college email address. now i have a new email address and because my password has been reset i can't access my old email address to retrieve it.

  • Faithypoo Nov 17, 2008

    I have the exact problem...I was wiped out of Facebook. I am hoping they can help me. When I went on to another account- I deactivated it and told them the situation and then, added the link from one of my previous emails that had all kinds of numbers in it. I hope they can figure out something. I am glad I wasn't the only person who had this problem!

  • chichat Dec 31, 2008

    since yesterday suddenly i can no more sign in to my facebook account, it says wrong password, and when i try to reset it says email address not registered, i sent 5 emails to facebook support , haven't got any answer so frastrating

  • Lyndsey Dempsey
    Lyndsey Dempsey Dec 31, 2008

    me and my partner were both creating facebook accounts using the same e-mail address. My partner finnished creating her account/profile before me and as such registered first. I initially completed the first stage of the sign up process (where I recieved confirmation to my email address and a link to finnish the application process) and now wish to finalise so as to become a member and start using the site but everytime I click on the link to facebook website my partners account with my email address automatically comes up (as if by default) meaning I am unable to complete my application and as such are still unable to use facebook. I tried starting again from the beginning but again as soon as I reach the website its my parters account which pops up.

  • m3zak Jan 01, 2009

    my husband changed careers and updated his email address for facebook to the home email address we share...not realizing that it would deactivate my facebook address. now, I cannot access facebook and even trying to change both of our contact addresses to new gmail addresses does not seem to solve the problem. does anyone know how to fix this issue?

  • sscarlson Jan 03, 2009

    I have the same problem, did you get any resolution?

  • ev68 Jan 06, 2009

    Same problem - so frustrating!! I signed up, added friends, chatted and everything. I logged out and went to log back in and was told invalid user/password. After much failure of trying to get back in, I clicked on the original Activation link they sent in the original email. It created a duplicate account linked to my same email, completely empty of friends, etc. Now I can see my original 'self' when I search my name but can't even add myself as a friend as I can't confirm I know my second self because my first self can't get in to confirm. Ridiculous!! I still get emails from my original profile saying people are adding me, writing, etc. and I can't do a thing about it. I wrote FB a few times and got one email back saying they had reset the password and all should be solved. I used the new password and it just took me back to the second empty account. If anyone gets resolution on this, PLEASE let us know!

  • yahnawilson Jan 11, 2009

    I have deactivated my facebook,but i changed the email address the notifications should be sent to and i havent recieved an email for the reactivation link............please help asap.................

  • miguelpurgat Jan 14, 2009






    Hello, I have can't access to my facebook account. It does not recognize my password or my mail. Someone can help me? My profile appears active, I still get mail notices from those who write on my wall but I can not access my account.

    Someone has this happened? Have a solution?

    Thank you,
    Miguel Purgatorio

  • ttarle Jan 16, 2009

    Facebook gives me an error message that my email is not registered. I have been on Facebook for several weeks now and still receive notices when someone posts something on my page. However I cannot sign in.
    I tried several times to contact Facebook admin using their 'help'
    system but hear nothing back. Nothing. No response.


  • mjs0223 Jan 20, 2009

    I deactivated my facebook account and I no longer have access to the email associated with the account, so I can't get it back! HELP!

  • Anonymous Jan 25, 2009

    yea i cant sign in to my facebook it been trying and it wont let me

  • dipu035 Jan 25, 2009

    i can't access to the facebook with any of the browsers. but i can access any other sites


  • Yung girl Feb 03, 2009

    when i login to facebook it is telling me that i have an incorrect email/password. I double checked them and they are correct. Why is this so?

  • Anonymous Mar 05, 2009

    I have had the same rpoblem since Jan. 01, 2009. Everytime I try to log on, get unregistered e-mail, while at the same time I am receiving notifcations on my facebook account.



    I can also see my account, wall, profile etc.. through my friends' accounts.



    I have sent to facebook team many times and yet this has not been resolved

  • Anonymous Mar 07, 2009

    when i write da site www.facebook.comthe page doesnt open and this error appearsThis webpage is not available.The webpage athttp://www.facebook.com/ might be temporarily down or it may have moved permanently to a new web address.

      More information on this error

    • taterance Mar 12, 2009

      i can log in to my facebook account but when i try to chat to my friends or write something on my profile it wont let me.it keep on opening till i get tired of waiting

    • glennawis Apr 05, 2009

      I am currently having the same problem. A second account using the same email as mine ( stupid--my mistake) now has superceded my original account! I changed the email for the second account but still can not access my own account. Was facebook able to help you with your problem or did you have to start over from scratch and create a new account for your self tdixon50303?

    • SianB2009 Apr 10, 2009

      I can log in to my facebook account, but nothing is showing up on my homepage. I can access my profile, but cannot access anything else. What should I do?

    • mortgagemann Apr 12, 2009

      I can't get into my Facebook account. It tries to reset the password
      but the email notification is not getting to my account. I tried a
      second email account and it still isn't working.

      Is there any way to access my account?



    • sros Apr 26, 2009

      I have the same problem as glennawis. I can see my own profile but can't access it. I too re-registered (I know, I know - shouldn't have done) but the deactivated it when I realised my mistake. However, this seems to have superceded my old account. All I want to do is logon to my old account and I can't. Facebook haven't helped. Can anyone else?!

    • luisa-andrad May 01, 2009

      I was invited by a friend to join facebook through another email address, I tried to add him but instead something happen, now I have a different facebook account and cannot acess my original account.

    • Kfsgm May 04, 2009

      I was locked out of my facebook account, it said the the user name/password was incorrect, but I had not changed anything on my account. I sent a request for a password change, but didn't ever get an email for a change request. So my husband put in for an account, used the same email address as mine, and now I have another account, but can't access my old one....I can search and find my old account, but can't access it...make any sense? How do I get my old account back?? HELP!!!!

    • hollieluvthe May 23, 2009

      my email address no longer exists and now i cant log in on facebook

    • shabana75 May 11, 2010

      Hey badthree,
      I haven't been able to login to my facebook either because it says my email is unregistered so I emailed TRUSTe watchdog like you said but they said my problem didn't fall under their privacy program? They said that they would still send it to facebook but I'm guessing this means that facebook doesn't have to fix it? Can you tell me what you told them (TRUSTe) to get it fixed?


    • miguelpurgat May 11, 2010

      Hello, I have can't access to my facebook account. It does not recognize my password or my mail. Someone can help me? My profile appears active, I still get mail notices from those who write on my wall but I can not access my account.

      Someone has this happened? Have a solution?

    • Mike S
      Mike S May 11, 2010

      I believe each account can only be assigned to one email address. when you sign up a new account and try to use an e mail account or user name it should give an error message that is already registered.



      going into an already created account and changing the contact information to an already existing contact information might present a problem, as there is a duplicate and the system might reassign, or replace the old with the new..



      One thing I do know in computer world, there can be no duplicates of the same file, in the same area..



      which means file xyz can not be in the same folder as file xyz , file xyz can be in two different folders but not in the same root folder ... one will supersede or replace the other..

    • Kevin McCarthy Sep 26, 2011

      I want my sep. FB. My wife has her own email address and account. Why does hers pop up on my email address as I attempt register?

    • sreeshna krishnan Oct 11, 2011

      when i login they shwn understanding friend requests on facebook

    • eliane jacobs Oct 22, 2012

      never had problems to access facebook but this afternoon it wont let me acess it. What is going on? i type the right details in and doubled chec

    • ricky dee Apr 04, 2013

      I had my account temporarily deactivated over a year ago. I was told by facebook customer service, that there is no time limit to reactivate. I cant login. ive tried everything..please help.

    • neca toriaga May 22, 2013

      my personal account on facebook i cant open because my enimy is hacked on my facebook..what is going on to open my personal account???

    • gemma diana Jul 09, 2013

      i cant access my facebook account why actually im online then when i click home unavailable account appeared on the screen why? please help thanks

    • denzil firth Jul 20, 2013

      how can i open another facebook account

    • Wilma Matthews Aug 06, 2013

      I changed my email address now I can;t access my Facebook account. Any help?

    • Alec Lambroukos
      Alec Lambroukos Oct 27, 2013

      my wife created her own facebook account using the same computer as me. Now I can't access my facebook account on the computer or ipad.

    • Mary Slattery King
      Mary Slattery King Nov 19, 2013

      I wish to access my facebook account

    • Sibongile Zwane
      Sibongile Zwane May 21, 2014

      Hello. My name is Mabongi Zwane. I created a new facebook account on my new phone when I could not log in to my existing one I registered with my other name which is Sibongile Zwane.. But I still had my first account on my lap top registered under Mabongi Zwane. I do not want the second account but wish to keep the first one. If I log on as Sibongile Zwane I can see my other profile of Mabongi Zwane but cannot access it. They are both registered using the same email which zwane.sibongile@ymail.com. Please help me to retrieve my first account under Mabongi Zwane. Thank you.

    • LorettaHatfield
      LorettaHatfield Jul 16, 2014

      i dont even have fb. to even to click it on to my account. how can i go back to my fb.account

    • Facebook HeIpline
      Facebook HeIpline May 11, 2017

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    I forgot my facebook password because it was getting hacked so i changed it now i cant remember it,so i get a code to get into my account but it makes a new facebook account but i still wanna keep my old account.My account is still there because i can find it still.can anyone help please???

    Posted on May 21, 2013

    I am going through the same problem. Go to the help button on facebook and click it. Under using facebook, click on login/password. You are going to see to subject areas: troubleshooting, and functionality. Click on the functionality link. Depending on what kind of message you are receiving, click on one of the links that applies to you and fill in the required information that they ask you. The facebook team will try and resolve the issue as soon as they can.

    Hope this helps.

    Posted on Oct 14, 2008

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