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Photosmart c4280 print cartridgees missing/ not detected

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  • frav Apr 07, 2009

    I tried the q-tip and still it states that there is either a faulty or missing cartridge. The cartridge I am using is a refilled at cartridge world, is there any way the printer can sense (through a chip) that the cartridge has been re filled twice?

  • isis1962 May 11, 2009

    http://h20195.www2.hp.com/V2/default.asp...

    These sites are good, but I agree that this is probably a generic problem and HP seems to be carting in the money from expensive cartridges that don't work... I bought mine for 30€ about 2 months ago and it's 70% full. I didn't keep the receipt as I didn't expect to have this problem. Next time I buy a printer it will NOT be a HP.


  • isis1962 May 11, 2009

    same problem and it appears to be common with this printer... at least that's what I thought after browsing the Internet

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On all HP ink jet printers the connectors in the cartridge bays can cause any number of problems from not detecting cartridges to print quality issues. All you have to do is take a Q-tip and put a few drops of water on it. Now unplug your printer and gently swab off the connectors (they look like a bunch of gold dots in the ink bay. You will see them after you remove your ink. If the water doesn't cut it then try a little bit of alcohol. Continue this until your Q-tip comes out clean. It may take several attempts to clean completely.

Posted on Oct 14, 2008

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1 Answer

I have installed colour cartridge 351XL and black 350 cartridge but my printer still says Print cartridges missing or not detected


Have you removed the shipping tape from the print cartridge? It covers the print head on the cartridge to protect them so they won't leak ink.

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HP Photosmart displays a message saying "Printer Cartridge(s) missing or not detected" though I've just put a new cartridge into the machine. How do I fix this so I can print again?


Remove the cartridge.
Make sure that you removed a piece of clear plastic tape that covers the ink-jets. It's placed there to prevent the ink from drying-out while the cartridge has been sitting on the shelf at the computer store.
Re-insert the cartridge, and be sure that it "clicks" into place.

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I tried to solve this problem but still persist

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You better buy a new printer.Probably you have a problem in carriage unit on your printer.

Oct 05, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

Printer cartrage(s) missing or not detected


Have you tried cleaning the gold cartridge contacts? Wth a little distilled water, cotton bud and then let dry before reinstalling

May 28, 2009 | HP Photosmart C4280 All-in-One InkJet...

2 Answers

Wont detect


1. Make sure that you removed the tape covering the metal contacts on the print cartridges.

2. Clean those contacts with a cotton swab and distilled, filtered or bottled water. Tap water may damage. Do not touch with curious fingers. Allow to dry.

3. Reinsert, Reset printer.

Feb 04, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

This printer is saying that print cartridges missing, they are both brand new. HP Photosmart C4280 all in one. what to do.


Be sure to run the print test page after installing cartridges.  After doing so, place the page face down on the scanner and select cartridge alignment.
gary.schaut@gmail.com

Jan 06, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

Printer says 'cartridges missing or not detected'


Did you run the print sample page used to align the print cartridges by scanning the test page?
gary.schaut@gmail.com

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