Question about Acer Aspire 5500 5570-2609 Laptop
Hello, my name is Steve and I have replaced many motherboards on laptops. If you have a display then hardware can be ruled out as the problem and the real deal is an .inf file that Windows cannot match or find. Every time I run across this common problem I first try to find the Original Equipment Manufacturer (OEM) chipset drivers which is usually an executable (.exe) file and run that first before trying to update or install any specific display drivers. If you cannot find the OEM chipset drivers or they are unavailable then look on the motherboard itself and look for the largest alphanumeric characters which identify the motherboard and do a Google search for that character series which will at least give you a list of results naming the motherboard manufacturer like Intel, Asus, Matsonic, etc. then go to that manufacturer's web site and you will find generic chipset drivers for that model. Remember that being able to see the display means that Windows is using a VGA driver found in the .inf files. If you really want to see those files you must go to Folder Options, View then uncheck the boxes that say Hide System files. There will be scads of .inf files to see in the Windows folder but running the chipset executable will solve your issue. One more tip -Google searches will lead you to driver updates more comprehensively than Windows updates for hardware. The new Google Chrome browser is also a better search assistance since every character you type lists options for your search before you even finsh typing -helpful if you are unsure of what you are searching.
Posted on Oct 14, 2008
Since you can't install the driver, you can find them on the internet several methods:
go to device manager and update the video controller by automatically searching on the internet and wait if it did not find any appriopriate drivers you can manually search on the internet just make sure you know every details of the on-board vga so that you can specify what you're looking for i prefer useful sites for you:
site of the motherboard's manufacturer
Posted on Oct 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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