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Seagate 750gb freeagent pro the hard drive lights going but laptop say its not connected i have been watching movies from it on the laptop there is no sound the the 750gb not even from the fan if its got one

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  • Glenn Rogers
    Glenn Rogers May 11, 2010

    You've removed the power source from a wall socket and ruled out a power surge of course. You would have removed power from the power source in order to do a cold reboot to the external drive when power is applied, naturally. And of course, when you reached a desktop the next time, your instincts would have led you to do a System Restore from a Checkpoint the day before all this happened to get to a reliable and functioning Desktop, this would be to rule out XP or Vista being at fault.

    I'm trying to think of other things that would have been done, naturally, in these circumstances. Oh yes, with power on to the USB Drive, you connect it to the Laptop, while its been disconnected all this time of course and then listened for the tell tale tone that a new piece of removable device has been attached. If that tell tale sound didn't happen and there is no Mass Storage Device listed in the Removable Drive listing, then that would be a good starting point for trouble shooting. Sounds about right to me. You would have seen the list of removable devices by double clicking the green arrow that points left in the system tray near the digital clock.

    Did I miss anything?

    Worldvet


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  • Master
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Plz try the hard disk with another pc if it is working there then you try with another usb slot.

Posted on Oct 14, 2008

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Try this:

1. Turn off the power supply to the hard drive.
2. Turn off your PC/laptop.
3. Connect the hard drive to the PC/laptop.
4. Turn on both devices.

It worked with mine.


You could also try installing Seagate Manager which can check for errors on the drive.

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You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.
Check 1st that your External HDD has an P.C. internal HDD inside, from You Tube, before dismatle of your External HDD. Connections for an Internal Laptop HDD may have same connections as P.C. not sure though.
Once your happy that it has continue reading and follow the step guide on the link below.
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Thumbs up please if it's any use to you Thank you.

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Do not despair - check out the documentation on page 3 (you'll need Adobe Reader to open this PDF file):

http://www.seagate.com/support/freeagent/FA_Pro_15_QSG_US.pdf

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