Question about Creative Labs Zen Touch MP3 Player

1 Answer

Screen shuts down regularly

I have had a 32gb creative zen for just over 2 years.

basically, the screen now constantly displays a message saying 'switching display to a/v out .. and the screen goes black. It flicks on and off all the time which is pretty annoying. Everything else works fine.

Anyone got any ideas on how this can be fixed?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

Try reinstalling firmware.

Posted on Oct 18, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My mp3 player froze while i was charging it and won't do anything


Creative Zen should have a reset button on the side, it is a very small hole that you will need a pin to push the button inside, hold the button for about 30 seconds. This should reset the player.

For the lock error or if you happen to see an error message on screen saying system locked unable to shut down or you cannot shut down your unit and a picture of a lock appears near the batterry indicator on the left side of your screen - Simply move the lock button on top of the unit to the left onto the orange area and this will fix your problem. This slide button is located next to the lock picture located on the top of your unit.

Mar 05, 2011 | Creative Labs Zen Touch MP3 Player

2 Answers

Hi, My Creative ZEN has frozen up. When you switch it on a 'rebuilding' screen is displayed and once that has run its course the last song that was playing is displayed as playing but does not play &...


First of all, I hope you mad a backup of it's content, becouse there is
no other way, it need to be fomated from it's service menu.

1. Make sure bthat your Zen is turned off and has a full battery.
2. Press and hold the Play/Pause button and Back/Options button simultaneously.
3.
The Recovery Mode screen appears when the player, and three menu items are shown: Clean Up, Format and Reboot.
4.
Format your ZEN and then do a clean up.
5. When done reboot.
6. Hook it up to your computer an reflash to the latest firmware, you can download the tool here to flash your firmware:
http://ccfiles.creative.com/ManualDn/Applications/PDE/10398/0x8CCCF7FC/CT-RT_PCAPP_2_00_05.exe

Jul 28, 2010 | Creative Labs Zen Touch MP3 Player

3 Answers

My Creative Zen started freezing a couple weeks ago. I would press the restart button at the bottom left and that seemed to solve it. Now though, when I turn it on, the Creative Zen welcome screen comes...


It sounds like the hard drive is damaged I have a archos 605 wifi it froze up on me so i turned it off and turned it back on and it wouldn't load pass the archos welcome screen come to find out my hard drive was damaged.Hopfully yours is still under warranty otherwise you'll have to send it in and pay to get it fixed but i would say the hard drive is damaged.

Nov 28, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Creative Zen 32GB player wont display music files in Creative Media Explorer


Update the firmware, available at support.creative.com:

Creative Zen

Try another PC or another USB port
Make sure the hold/lock is not engaged

Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html


Creative Zen – Formatting

Step by step instructions for formatting a player

1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.

-Tha Mp3 Doctor

Sep 27, 2008 | Creative Labs Zen Digital Media Player

4 Answers

My Creative Zen has a white screen but syill plays music


http://www.youtube.com/watch?v=a8g0sh7pc54
1. Fully charge the unit
2. Get a song to play
3. Lock the device
4. Wait for black screen and leave it like that for 20 seconds
5. Hold the play/pause button down and move the side switch out of lock mode, then push all the way down (like you're turning it off) and release (back to middle position)
6. Release the play/pause button

Sep 19, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Omy zen v plus is stuck on the shutting down screen, it has been for about four hours


Press the "reset" button. If it didn't work, upgrade the firmware of this product. If problems still continue, contact the Creative company.

Jul 31, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen Firmware Problem


that **** happen to me too and that shity creative is nothing but junk

Jul 23, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative Zen vplus 4gb Stuck on start up screen that says "ZEN vplus"; it will not shut down once on, unless using the reset button


see recovery mode info here:
http://www.anythingbutipod.com/forum/showthread.php?t=6714
(thank you)

holding play button while powering up, then running Clean Up & rebooting did the trick.

Mar 14, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

CREATIVE ZEN SLEEK . . . HARDWARE PROBLEM


"Hard-disk Problem"... I'd just like to confirm once more that smacking the player on its rhs while turning it on works.I had to smack it fairly hard though so don't be afraid!! I didn't try smacking it till I checked out the threads above so thanks everyone I'm a happy man again!! :)

Feb 22, 2008 | Creative Labs ZEN SLEEK MP3 Player

2 Answers

Creative Zen froze


Try the reset. Poke a paper clip in the hole up by the headphone jack.

Nov 25, 2007 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs Zen Touch MP3 Player Logo

Related Topics:

39 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...